Can't get issue resolved and now I been blocked from chat line and everything!

GetHuman638454's Technical Support issue with Playstation from April 2018

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Help with my Playstation issue
Before contacting them, items GetHuman638454 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
GetHuman638454's next move: call Playstation.
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The issue and preferred resolution, in GetHuman638454's own words:
The problem I ran into: Can't get issue resolved and now I been blocked from chat line and everything!
I trust that Playstation will make this right and come up with a resolution that is fair.
Help with my Playstation issue
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Playstation

Technical Support issue
Reported by GetHuman638454
Apr 28th, 2018 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 2357 others
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Timeline
GetHuman638454 started working on this issue
Apr 28th 9:54pm