the download doesn't appear anywhere on the playstation - download Horizons Frozen Wild...

GetHuman-ximara's customer service issue with Playstation from April 2018

1 view
 | 
16146 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman-ximara's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ximara's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ximara may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-ximara's own words
download Horizons Frozen Wilds ... the download doesn't appear anywhere on the playstation
when I go to the download in the ps store it says its already installed
I would like a refund if the game will not work
I have an issue with Playstation too
How GetHuman-ximara fixed the problem
We are waiting for GetHuman-ximara to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Playstation email you?
This email address isn't valid
Follow this issue
See how GetHuman-ximara fixes it.
This email address isn't valid

Playstation

Downloadable content
Customer service issue
Reported by GetHuman-ximara
Apr 24th, 2018 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 16146 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ximara started working on this issue
Apr 24th 9:18pm