Hello, I have purchased a game pass for the next time as every month just to play in Fo...

GetHuman-blazejk's customer service issue with Playground Games from September 2019

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The issue in GetHuman-blazejk's own words
Hello, I have purchased a game pass for the next time as every month just to play in Fora Horizon *, after the purchase I wanted to start the game but I saw the sad information that my progress in the game (records), the entire career that I did has been wasted for * months, I have nothing. I had losses in a lot of hours and my account shows that I have lost only a few minutes, I even have a different nickname than I should have. I emphasize that I am currently on a new computer and nobody else has access to this account. Earlier I had the xbox game pass ultimate and now I bought the xbox game pass pc, I thought that my records will be because it doesn't make a difference and yet I have nothing, I feel cheated by you especially because there is no mention of you anywhere that I will not have game saves.**Acc: *****@***.com

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Playground Games

Customer service issue
Reported by GetHuman-blazejk
Sep 12th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 631 others
0 customers following this

Timeline

GetHuman-blazejk started working on this issue
Sep 12th, 2019 9:26pm

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