Hey guys, just wanted to bring something to your attention that I've just now noticed i...
GetHuman-ghawkr's customer service issue with Playground Games from February 2019
Help with my Playground Games issue
First: share to improve GetHuman-ghawkr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ghawkr's next move: send an email to Playground Games.
Tap the button below to start an email to Playground Games- it's the best way to get support from them right now. We'll check later to make sure GetHuman-ghawkr got a response or help escalate.
Before contacting them, items GetHuman-ghawkr may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-ghawkr's own words
Hey guys, just wanted to bring something to your attention that I've just now noticed in Horizon *. I joined three or four public races in a row. Each experience went down like this:*-I join the race (each time a very long race* the Goliath or some **-lap circuit)*-choose my car, looks like I'm on so-and-so's team*-race begins, fight through the terrible drivers as usual*-in the clear, just have to focus on keeping my line now*-on my screen I see "RACE ENDS IN **"*-turns out the leader (also the person who set up the race has teleported themself to the finish, roughly one minute into a ten-minute race.*Keep in mind, this has happened three times now, and one of them is setting up a fourth. Same event. Same laps.**I don't know if they're exploiting some bug that gets them craptons of influence or what but I definitely think it's something to look into.**Thanks in advance, keep up the great work!**P.S- thanks a bunch for fixing those freeroam audio bugs- makes a world of difference.
GetHuman-ghawkr did not yet indicate what Playground Games should do to make this right.
I have an issue with Playground Games too
How GetHuman-ghawkr fixed the problem
We are waiting for GetHuman-ghawkr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.