I have been calling with the rude behavior of the morning staff at Monroeville, Pa Pla...

GetHuman5067190's customer service issue with Planet Fitness from July 2020

Help with my Planet Fitness issue
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The issue in GetHuman5067190's own words
I have been calling with the rude behavior of the morning staff at Monroeville, Pa Planet Fitness. The young lady was approaching me everyday, with my husband, asking for my number. We told her in a civil manner. It's not necessary. We also asked her manager, it said it was the policy. We wanted an option of just my name. She continue asking, even running up to me, while another young lady had already got my name. She ran up to me, no greeting just to be vindictive. Now she or the other morning crew never say hi or goodbye, or have a nice day. She said bye quietly to a young lady leaving with us, never said a word to us. My husband told her goodbye, and told her although you are supposed to initiate a greeting yourself, that's her job. Her manager is rude! Gives a a nasty look. Aren't we helping keep their job, through our membership? Your office still has not called me to address this manner! In closing the young lady should be enforcing the mask rule more! One day no one even had their mask on. Also one man walks past me, without his mask on. Being on your machine is understandable, but not when you are walking by in a close proximity. Please rectify this childish, unprofessional issue, on your staff's part. God bless.

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Planet Fitness

Customer service issue
Reported by GetHuman5067190
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1226 others
0 customers following this

Timeline

GetHuman5067190 started working on this issue
Jul 15th 11:26am
GetHuman5067190 shared this issue with your circles on Google+
Jul 15th 11:26am
GetHuman5067190 indicated the issue is not fixed yet.
Jul 15th 8:33pm
GetHuman5067190 indicated the issue is not fixed yet.
Jul 16th 12:18pm
GetHuman5067190 indicated the issue is not fixed yet.
Jul 16th 12:19pm
GetHuman5067190 indicated the issue is not fixed yet.
Jul 16th 1:11pm
GetHuman5067190 indicated the issue is not fixed yet.
Jul 16th 1:19pm
GetHuman5067190 indicated the issue is not fixed yet.
Jul 16th 3:01pm

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