Sheila Hayes***********.*Planet Fitness Boardman Ohio *******Called to cancel membershi...

GetHuman4706340's customer service issue with Planet Fitness from April 2020

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Sheila Hayes***********.*Planet Fitness Boardman Ohio *******Called to cancel membership in March. Was told i have to physically come in to the local planet fitness to cancel in person. The next day planet fitness closed due to covid **. My account is still being charged!! I would like to be refunded of the charges that are still appearing on my account from my bank.*It is not a good thing to continue getting paid when your facility is closed.*Please advise.**Thank you*Sheila

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Planet Fitness

Customer service issue
Reported by GetHuman4706340
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1423 others
0 customers following this


GetHuman4706340 started working on this issue
Apr 23rd, 2020 9:58pm
GetHuman4706340 indicated the issue is not fixed yet.
Apr 24th, 2020 4:33am