When I started about a year ago, I was told I’d be recovering a shirt, wristband, and a...

GetHuman3782900's Refund a Charge issue with Planet Fitness from October 2019

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The issue in GetHuman3782900's own words
When I started about a year ago, I was told I’d be recovering a shirt, wristband, and after * months I still hadn’t received anything after constantly asking for the things they said I’d get for signing up. I also signed up for personal trainers and would get there, and no one was available. Everytime there was an excuse. I’d like my money back, and on top of that I’d like to cancel . Only signed up for the black card because of the sob story the lady gave me, because she said she was a single parent trying to sign as many people up, to get bonuses. I wanted to be a blessing to her and help out so I signed up for the black membership. Planet fitness hasn’t held up there end of the deal and it’s only right I be reimbursed, and cancelled. Membership card number is ******************. My name is Jamal Smith.

GetHuman3782900 did not yet indicate what Planet Fitness should do to make this right.

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Planet Fitness

Refund a Charge issue
Reported by GetHuman3782900
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2386 others
0 customers following this

Timeline

GetHuman3782900 started working on this issue
Oct 17th, 2019 4:20pm

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