When I started about a year ago, I was told I’d be recovering a shirt, wristband, and a...
GetHuman3782900's Refund a Charge issue with Planet Fitness from October 2019
Help with my Planet Fitness issue
First: share to improve GetHuman3782900's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3782900 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman3782900's own words
When I started about a year ago, I was told I’d be recovering a shirt, wristband, and after * months I still hadn’t received anything after constantly asking for the things they said I’d get for signing up. I also signed up for personal trainers and would get there, and no one was available. Everytime there was an excuse. I’d like my money back, and on top of that I’d like to cancel . Only signed up for the black card because of the sob story the lady gave me, because she said she was a single parent trying to sign as many people up, to get bonuses. I wanted to be a blessing to her and help out so I signed up for the black membership. Planet fitness hasn’t held up there end of the deal and it’s only right I be reimbursed, and cancelled. Membership card number is ******************. My name is Jamal Smith.
GetHuman3782900 did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman3782900 fixed the problem
We are waiting for GetHuman3782900 to fix the problem and share the solution with the rest of us customers.
Please help with my Planet Fitness issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Planet Fitness customer problems.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.