When I started about a year ago, I was told I’d be recovering a shirt, wristband, and a...

When I started about a year ago, I was told I’d be recovering a shirt, wristband, and after * months I still hadn’t received anything after constantly asking for the things they said I’d get for signing up. I also signed up for personal trainers and would get there, and no one was available. Everytime there was an excuse. I’d like my money back, and on top of that I’d like to cancel . Only signed up for the black card because of the sob story the lady gave me, because she said she was a single parent trying to sign as many people up, to get bonuses. I wanted to be a blessing to her and help out so I signed up for the black membership. Planet fitness hasn’t held up there end of the deal and it’s only right I be reimbursed, and cancelled. Membership card number is ******************. My name is Jamal Smith.