We cancelled our membership may **th the guy said it would still come out this month ev...

GetHuman-shyennes's complaint issue with Planet Fitness from May 2019

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The issue in GetHuman-shyennes's own words
We cancelled our membership may **th the guy said it would still come out this month even though we are military and had deployment orders and on top of that the yearly fee came out earlier that month as well . I asked the rep when the payment would come out and he said he couldnt tell me I went back through my statements and it said the **th of the month I made sure there was money in there for that reason . The bill tried pulling out early and I'm pissed because my bank charges a return check fee of $** more than the bill even is !! I need to speak with someone because we are no longer in the state of with the gym and I refuse to fork out more money when yall also cant give info I need !
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Planet Fitness

complaint issue
Reported by GetHuman-shyennes
May 21st, 2019 - a mon ago
I have an issue with Planet Fitness too
Not resolved
Seen by 2 customers so far
Similar issue to 1271 others
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Timeline
GetHuman-shyennes started working on this issue
May 21st 4:44pm