I moved to a new location in September. I started seeing charges on my account in Octo...
GetHuman-paulkli's customer service issue with Planet Fitness from May 2019
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The issue in GetHuman-paulkli's own words
I moved to a new location in September. I started seeing charges on my account in October, but did not sign up for Planet Fitness. *Because I never signed up for planet fitness I wouldn't know where my "home club" is or how to resolve it otherwise. I feel trapped with no way out, for something I didn't sign up for. **I would like to be compensated back the $***.** in charges made to my account for incorrect billing and to remove my card from your systems to prevent something like this from happening again.
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