I moved to a new location in September. I started seeing charges on my account in Octo...

GetHuman-paulkli's customer service issue with Planet Fitness from May 2019

Help with my Planet Fitness issue
First: share to improve GetHuman-paulkli's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-paulkli may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-paulkli's own words
I moved to a new location in September. I started seeing charges on my account in October, but did not sign up for Planet Fitness. *Because I never signed up for planet fitness I wouldn't know where my "home club" is or how to resolve it otherwise. I feel trapped with no way out, for something I didn't sign up for. **I would like to be compensated back the $***.** in charges made to my account for incorrect billing and to remove my card from your systems to prevent something like this from happening again.
GetHuman-paulkli did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman-paulkli fixed the problem
We are waiting for GetHuman-paulkli to fix the problem and share the solution with the rest of us customers.
Please help with my Planet Fitness issue
Do you have a customer issue as well?
We can help you get Planet Fitness's attention and get better help faster. Tap below to get started.
Having Planet Fitness issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Planet Fitness

Customer service issue
Reported by GetHuman-paulkli
May 18th, 2019 - a mon ago
I have an issue with Planet Fitness too
Not resolved
Seen by 2 customers so far
Similar issue to 1258 others
0 customers following this
Timeline
GetHuman-paulkli started working on this issue
May 18th 2:04pm