I want to confirm that the "Annual" charge I just recieved for $**.** indeed means that...

GetHuman-hartache's customer service issue with Planet Fitness from January 2019

2 views
 | 
310 similar
 | 
0 following
Help with my Planet Fitness issue
First: share to improve GetHuman-hartache's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hartache's next move: call Planet Fitness.
The best way to get your problem resolved is to tap the button below to start calling Planet Fitness. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-hartache may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-hartache's own words
I want to confirm that the "Annual" charge I just recieved for $**.** indeed means that I wont be charged again until next year, I realize this is a strange question... I was actually told by the employee that signed me that it was only $**.** but he was new so I assume he just made an honest mistake, anyway I'm fine with the charge but considering the Annual fee is only a little more than the Monthly it feels kinda "too good to be true" that Annual is ONLY $**.** so I just want some reassurance
GetHuman-hartache did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman-hartache fixed the problem
We are waiting for GetHuman-hartache to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Planet Fitness's attention and get better help faster. Tap below to get started.
Having Planet Fitness issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hartache fixes it.
This email address isn't valid

Planet Fitness

Customer service issue
Reported by GetHuman-hartache
Jan 3rd, 2019 - 4 mons ago
I have an issue with Planet Fitness too
Not resolved
Seen by 2 customers so far
Similar issue to 310 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hartache started working on this issue
Jan 3rd 1:24pm