My son and I are members at the Bayonne, NJ club. **Due to construction I was just made...

GetHuman1479715's customer service issue with Planet Fitness from November 2018

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The issue in GetHuman1479715's own words
My son and I are members at the Bayonne, NJ club. **Due to construction I was just made aware the club will be closing for an entite week beginning November **.**We renew every year and pay the entire annual membership up front.*I was informed we will lose that whole week due to construction.**We cannot travel to another Planet Fitness location. This is impossible for us.**We go to the gym every day and this is extremely upsetting to us.**Please arrange with another gym in Bayonne (there are several) for us to utilize while this planet fitness location is closed.**Please reply in a timely manner.**Thank you.*Karen Russo*Brandon Russo
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Planet Fitness

Customer service issue
Reported by GetHuman1479715
Nov 3rd, 2018 - a mon ago
I have an issue with Planet Fitness too
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GetHuman1479715 started working on this issue
Nov 3rd 3:52pm