My son and I are members at the Bayonne, NJ club. **Due to construction I was just made...

GetHuman1479715's customer service issue with Planet Fitness from November 2018

1 view
228 similar
0 following
Help with my Planet Fitness issue
First: share to improve GetHuman1479715's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1479715's next move: call Planet Fitness.
The best way to get your problem resolved is to tap the button below to start calling Planet Fitness. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1479715 may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman1479715's own words
My son and I are members at the Bayonne, NJ club. **Due to construction I was just made aware the club will be closing for an entite week beginning November **.**We renew every year and pay the entire annual membership up front.*I was informed we will lose that whole week due to construction.**We cannot travel to another Planet Fitness location. This is impossible for us.**We go to the gym every day and this is extremely upsetting to us.**Please arrange with another gym in Bayonne (there are several) for us to utilize while this planet fitness location is closed.**Please reply in a timely manner.**Thank you.*Karen Russo*Brandon Russo
GetHuman1479715 did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman1479715 fixed the problem
We are waiting for GetHuman1479715 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Planet Fitness's attention and get better help faster. Tap below to get started.
Having Planet Fitness issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Planet Fitness email you?
This email address isn't valid
Follow this issue
See how GetHuman1479715 fixes it.
This email address isn't valid

Planet Fitness

Customer service issue
Reported by GetHuman1479715
Nov 3rd, 2018 - a mon ago
I have an issue with Planet Fitness too
Not resolved
Seen by 1 customer so far
Similar issue to 228 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1479715 started working on this issue
Nov 3rd 3:52pm