I recently joined a new club in Lansing IL. It hasn’t open yet, but the hours are poste...
GetHuman-mckidd's customer service issue with Planet Fitness from October 2018
Help with my Planet Fitness issue
The issue in GetHuman-mckidd's own words
I recently joined a new club in Lansing IL. It hasn’t open yet, but the hours are posted online. They close at * pm most days, and one day they close at * pm. I joined there because it would have been convenient for me to go after work. I get off at **, and don’t get home until ** pm. Why weren’t we informed that this club wasn’t open ** hours like the one in Hammond Indiana? I can’t go before I go to work. Why are the hours so different from other centers? I will have to cancel my membership!
GetHuman-mckidd did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman-mckidd fixed the problem
We are waiting for GetHuman-mckidd to fix the problem and share the solution with the rest of us customers.
Please help with my Planet Fitness issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.