Before contacting them, items GetHuman-tracybak may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-tracybak's own words
I wanted cancel my membership last month but at was told at the Mcdonough GA location you have to do it on the **th of month. I didn't understand that but now I have two fees that has came out of my checking for ** membership fee and ** monthly and haven't had a chance to make it to cancel yet due to my busy hours at work. For last * months I been working overtime and can't work out and have been losing money and now you say wait until the **th to cancel. I need someone contact me concerning this.
GetHuman-tracybak did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman-tracybak fixed the problem
We are waiting for GetHuman-tracybak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.