I wanted cancel my membership last month but at was told at the Mcdonough GA location...

GetHuman-tracybak's customer service issue with Planet Fitness from September 2018

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The issue in GetHuman-tracybak's own words
I wanted cancel my membership last month but at was told at the Mcdonough GA location you have to do it on the **th of month. I didn't understand that but now I have two fees that has came out of my checking for ** membership fee and ** monthly and haven't had a chance to make it to cancel yet due to my busy hours at work. For last * months I been working overtime and can't work out and have been losing money and now you say wait until the **th to cancel. I need someone contact me concerning this.
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Planet Fitness

Customer service issue
Reported by GetHuman-tracybak
Sep 27th, 2018 - 3 mons ago
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GetHuman-tracybak started working on this issue
Sep 27th 10:36pm