Before contacting them, items GetHuman-leeladis may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-leeladis's own words
I am trying to become a member, however, unlike most gyms, you won't allow the use of a debit card or credit card for billing purposes. I know at one time you did, and I would like to know if there's a way to do this again. I do not provide my account*routing number to anyone for security purposes.
GetHuman-leeladis did not yet indicate what Planet Fitness should do to make this right.
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