Before contacting them, items GetHuman937681 may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman937681's own words
Bought membership for my son who did not cancel and Planet Fitness hit me with a monthly fee and an annual fee. They say I have to come in person to cancel. they charged my debit card $** yesterday and today I want to cancel but they won't refund me. I guess this will teach me not to buy a gym membership for another person but I don't understand why they cannot refund my $** when I just caught this on my debit card yesterday.
GetHuman937681 did not yet indicate what Planet Fitness should do to make this right.
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