I canceled my gym member****p in August of last year by calling my home gym. They said...

GetHuman817764's customer service issue with Planet Fitness from June 2018

2 views
 | 
44 similar
 | 
0 following
Help with my Planet Fitness issue
Before contacting them, items GetHuman817764 may need:
Account holder name, Membership number, Email address on the account, and Billing address
GetHuman817764's next move: call Planet Fitness.
The best way to get your problem resolved is to tap the button below to start calling Planet Fitness. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman817764's own words:
I canceled my gym member****p in August of last year by calling my home gym. They said nothing else needed to be done. come to find out, I am still being charged for the gym member****p. I called and they said nothing can be done. I moved to another city, which is why I cancelled the member****p in the first place so I can no longer go in person. I want a refund for all gym fees since August and I want to stop any further payment.
I trust that Planet Fitness will make this right and come up with a resolution that is fair.
Help with my Planet Fitness issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Planet Fitness's attention and get better help faster. Tap below to get started.
Having Planet Fitness issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Planet Fitness email you?
This email address isn't valid
Follow this issue
See how GetHuman817764 fixes it.
This email address isn't valid

Planet Fitness

Customer service issue
Reported by GetHuman817764
Jun 25th, 2018 - 2 mons ago
I have an issue with Planet Fitness too
Not resolved
Seen by 2 customers so far
Similar issue to 44 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman817764 started working on this issue
Jun 25th 12:56pm