I canceled my gym membership in August of last year by calling my home gym. They said n...

GetHuman817764's customer service issue with Planet Fitness from June 2018

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The issue in GetHuman817764's own words
I canceled my gym membership in August of last year by calling my home gym. They said nothing else needed to be done. come to find out, I am still being charged for the gym membership. I called and they said nothing can be done. I moved to another city, which is why I cancelled the membership in the first place so I can no longer go in person. I want a refund for all gym fees since August and I want to stop any further payment.
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Planet Fitness

Customer service issue
Reported by GetHuman817764
Jun 25th, 2018 - 4 mons ago
I have an issue with Planet Fitness too
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Seen by 2 customers so far
Similar issue to 44 others
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Timeline
GetHuman817764 started working on this issue
Jun 25th 12:56pm