New address is **** Garfield Ave *, Lynchburg VA *****.. phone number ***-***-****, ema...

GetHuman3634749's customer service issue with Pizza Hut from September 2019

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The issue in GetHuman3634749's own words
New address is **** Garfield Ave *, Lynchburg VA *****.. phone number ***-***-****, email *****@***.com we order pizza hut carry out every Friday from pizza hut .. recently we were located in rustburg and the only delivery was " water lick" plaza.. I ordered a **.** big box deal with mild wings , pepperoni sausage pizza and a cheese deal dish pizza..I added a * piece mild wings to go with the order due to my uncle being at our home for the weekend.. the pizza was cold and the wings were tough and also were so hot that one could barely stand to eat them..I called the manager ( Jacob) and he did apologise and sent out a pepperoni and sausage pizza with five wings ?? It took a total of seven hours to almost get the order correct ? I wound up spending fifty dollars total for delivery charges plus tips for the drivers..I am on disability so that is an incredible amount for me to spend at one time ? I contacted a man at corporate named Kevin ? He agreed that being a loyal and determine customer that as soon as I moved back to Lynchburg Virginia I should contact u at this sight in order to get a comped meal delivered to our new address.. I would like my fifty dollars back how ever I would be satisfied with my original order..it's my uncle birthday this Thursday unfortunately it will probably be his last birthday after being diagnosed with a tumor blocking his left lung , and cancer stage four thought his upper respiratory and spots directly on his spine..he is staying with my wife and myself until the Lord decide to call him home..? My name is Richard treptow and I would like to get him to eat one last positive meal from pizza hut on memorial Ave and know that I am capable of keeping the tradition of delivery every Friday as we have done for twenty five years !!! Please can you send his favorite meal to us ? One large deep dish meat pizza or supreme an order of bread sticks with extra sauce as well as a fifteen piece "Mild" wings- and a Pepsi two litre of cola ? Kevin would be proud to know in Plano TX that this was taken care of..it would mean the world to my wife and I as well..Roberts birthday will be one to remember this year and we will continue to be loyal pizza hut customers regardless if our loyalty to pizza hut is one ended or not ? I believe that compares in Plano TX would agree that one comped meal is worth a lifetime of customer satisfaction...please let me know how to fill this order and get it brought to us at Garfield Ave Lynchburg VA ? ***-***-****.. Thanks Richie treptow..

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Pizza Hut

Customer service issue
Reported by GetHuman3634749
Sep 23rd, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2913 others
0 customers following this

Timeline

GetHuman3634749 started working on this issue
Sep 23rd, 2019 10:47am