Pizza Hut ******* **** N Triphammer Road Ithaca, NY ******I had the worst experience...

GetHuman3255823's Complaint issue with Pizza Hut from July 2019

Help with my Pizza Hut issue
First: share to improve GetHuman3255823's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3255823 may need:
Name on reservation, Billing address, and Email address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3255823's own words
Pizza Hut ******* **** N Triphammer Road Ithaca, NY ******I had the worst experience at this location on *******. I went in to order pizza for dinner on my way home from work. The first experience you get when you walk into this location is the smell of urine, mold and dampness. The building is so dark it's depressing, not cozy or inviting. I was one of two people in the entire restaurant. The counter person "Michael" was pleasant but seemed extremely hurried for the lack of customers. A man came out of the back who looked physically dirty and unkempt. I should have turned around and left. The pizza was horrible! It looked old and reheated. My mushroom and onion had burnt black onions all over the top of the pizza. The crust was tough and had clearly been sitting around way too long. These two pizzas were NOT fresh! I am so disappointed and will NEVER go back to this location again!

GetHuman3255823 did not yet indicate what Pizza Hut should do to make this right.

How GetHuman3255823 fixed the problem

We are waiting for GetHuman3255823 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pizza Hut customer problems.
How Do I Log a Complaint to Pizza Hut?How Do I Give Store Feedback to Pizza Hut?How Do I Place an Order with Pizza Hut?How Do I Get Pizza Hut to Refund a Charge?
Do you have a customer issue as well?
We can help you get Pizza Hut's attention and get better help faster. Tap below to get started.
Having Pizza Hut issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pizza Hut

Complaint issue
Reported by GetHuman3255823
Jul 16th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2676 others
0 customers following this


GetHuman3255823 started working on this issue
Jul 16th, 2019 1:08pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers