Pizza Hut ******* **** N Triphammer Road Ithaca, NY ******I had the worst experience...

GetHuman3255823's Complaint issue with Pizza Hut from July 2019

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The issue in GetHuman3255823's own words
Pizza Hut ******* **** N Triphammer Road Ithaca, NY ******I had the worst experience at this location on *******. I went in to order pizza for dinner on my way home from work. The first experience you get when you walk into this location is the smell of urine, mold and dampness. The building is so dark it's depressing, not cozy or inviting. I was one of two people in the entire restaurant. The counter person "Michael" was pleasant but seemed extremely hurried for the lack of customers. A man came out of the back who looked physically dirty and unkempt. I should have turned around and left. The pizza was horrible! It looked old and reheated. My mushroom and onion had burnt black onions all over the top of the pizza. The crust was tough and had clearly been sitting around way too long. These two pizzas were NOT fresh! I am so disappointed and will NEVER go back to this location again!

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Pizza Hut

Complaint issue
Reported by GetHuman3255823
Jul 16th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 2676 others
0 customers following this

Timeline

GetHuman3255823 started working on this issue
Jul 16th, 2019 1:08pm