Order no. ***-*******. ** . The pizzas were supposed to be delivered at *.**pm t...
GetHuman3194281's Complaint issue with Pizza Hut from July 2019
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The issue in GetHuman3194281's own words
Order no. ***-*******. ** . The pizzas were supposed to be delivered at *.**pm tonight Thursday ****** however they did not arrive until *pm ** and were stone cold ** and minus a cheesy garlic bread ! .so i called the store "Beerwah" ** and spoke to a Simon 'i think' to whom i said my pizzas were ** minuets late and cold and we don't have our cheesy garlic bread .He said what do you want ta make a complaint or something. I said yes 'that is what i am doing. He said nah you dont call me you phone ********** .which i called **and was on hold for more than a hour before hanging up. Seriously whats the go ?. I feel extremely disappointed. *"In the delivery service* the packer* store phone manner and the complaints phone line on hold half your life .to never be answered "* I always liked Eagle Boys at Tewantin and then Pizza hut brought them out .So i gave them a go and was hooked great pizza ,good and happy service on time perfect. I have brought pizzas on and off from tge beerwah store for the past *&*** year's. Most have been ok however there has been more than a few real average service *delivery on time * quality of product to what i have had on other occasions. I Am really of the opinion that it would probably be no real loss to not use pizza hut again. How would i want it fixed .You ask . Mabe you can suggest how to possibly fix these situations. Look forward to hearing your response. Matt.T
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