Dears, **I did an order online at *:** pm and didn't nt receive it till now. I contacte...
GetHuman-nervanam's Complaint issue with Pizza Hut from April 2019
5 views | 2100 similar | 0 following
Help with my Pizza Hut issue
GetHuman-nervanam's next move: call Pizza Hut.
The best way to get your problem resolved is to tap the button below to start calling Pizza Hut. We will check on you later to see if it's fixed or needs to be escalated.
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-nervanam's own words
Dears, **I did an order online at *:** pm and didn't nt receive it till now. I contacted the customer service after ** minutes from receiving order confirmation via email and the response was that the order still didn't leave the branch for delivery as there was an electricity shutdown at the branch* however, no one thought of contacting me to inform me about the delay and now i have to wait even kore to receive an order because of unprofessional alignment and the purpose of ordering online is to make our lives easier and have a better user experience ordering from pizza hut but this just added even more frustration as i have to wait for more than TWO HOURS to get my pizza. I expect some action from your side as a huge entity that have a big name in the industry as this is totally unacceptable for me as a consumer for your brand.
GetHuman-nervanam did not yet indicate what Pizza Hut should do to make this right.
I have an issue with Pizza Hut too
How GetHuman-nervanam fixed the problem
We are waiting for GetHuman-nervanam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pizza Hut customer problems.