Dears, **I did an order online at *:** pm and didn't nt receive it till now. I contacte...

GetHuman-nervanam's Complaint issue with Pizza Hut from April 2019

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The issue in GetHuman-nervanam's own words
Dears, **I did an order online at *:** pm and didn't nt receive it till now. I contacted the customer service after ** minutes from receiving order confirmation via email and the response was that the order still didn't leave the branch for delivery as there was an electricity shutdown at the branch* however, no one thought of contacting me to inform me about the delay and now i have to wait even kore to receive an order because of unprofessional alignment and the purpose of ordering online is to make our lives easier and have a better user experience ordering from pizza hut but this just added even more frustration as i have to wait for more than TWO HOURS to get my pizza. I expect some action from your side as a huge entity that have a big name in the industry as this is totally unacceptable for me as a consumer for your brand.

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Pizza Hut

Complaint issue
Reported by GetHuman-nervanam
Apr 23rd, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 2100 others
0 customers following this
Items needed
Name on reservation
Billing address
Email address

Timeline

GetHuman-nervanam started working on this issue
Apr 23rd, 2019 8:10pm
GetHuman-nervanam indicated the issue is not fixed yet.
Apr 24th, 2019 9:20pm
GetHuman-nervanam indicated the issue is not fixed yet.
Apr 24th, 2019 9:22pm