Contacted customer service three times about an issue. They never called back, and on...

GetHuman2676636's Delivery problem issue with Pizza Hut from April 2019

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The issue in GetHuman2676636's own words
Contacted customer service three times about an issue. They never called back, and on the third try to talk with them, the representative claims I have a credit at the store where I had a problem and that they called me and left a message to that effect. I checked my call log and there's nothing at the time and date reported. Nobody told me I had a credit, and absolutely nobody called and left a message as described. I would like to speak to someone who can directly address the issue reported, not an email exchange, not a chat, but a phone conversation. The store was so awful, even if I have a store credit there, I'm not comfortable calling them back. What's worse now is that I'm being lied to about getting a call and message about the credit. What does a person have to do to get the attention of someone who cares about the customer?

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Pizza Hut

Delivery problem issue
Reported by GetHuman2676636
Apr 3rd, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1919 others
0 customers following this
Items needed
Name on reservation
Billing address
Email address

Timeline

GetHuman2676636 started working on this issue
Apr 3rd, 2019 11:38pm
GetHuman2676636 indicated the issue is not fixed yet.
Apr 3rd, 2019 11:39pm