At *:**pm we ordered * pizzas, * pasta, wings, cheese sticks and two desserts all totalling $**. Got an email confirmation and said our food would be delivered at *:**... at **:** with no delivery we began to call and did so till **:** no one ever picked up. Ended up driving to the restaurant to only be told that they never received the order... yet we got a confirmation email and the website tracking site said our order was being made. I’m very upset at this situation, the least they could have done was pick up the phone and let us know that the order was never placed and not have us waiting for our food.
GetHuman-laurahhi did not yet indicate what Pizza Hut should do to make this right.
I have an issue with Pizza Hut too
How GetHuman-laurahhi fixed the problem
We are waiting for GetHuman-laurahhi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pizza Hut customer problems.