I tried to place an order at the Pizza Hut located on lake grove blvd in Morrisville NC...

GetHuman-joycequ's customer service issue with Pizza Hut from January 2019

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I tried to place an order at the Pizza Hut located on lake grove blvd in Morrisville NC*I was told that they were not doing delivery and I would have to pick up my order. I ordered and went to the restaurant to pick it up. Upon my arrival, I noticed three drivers coming in with me from making deliveries. Once inside I said I thought you were not making deliveries. Nobody knew who told me that so I proceeded to pick up my order. After I got the order it was not right. I ordered the family dish and I received the individual meal and wS was being charged for the family meal. They offered to make the rest of my meal but stated it would be about ** minutes or more. I said no thank you. The clerk offered me a credit for the next time I ordered. The next time I ordered, I went in and tried to use the credit and was met with more grief *After arguing with the clerk for about ** minutes she decided to give me a discount *She brought my order out and low and behold it was incorrect AGAIN!!! I was outdone so I called the customer service number (* times). And was told both times that someone would contact the store and someone would be contacting me. This was in December ****. It Is now January **** and I have not been contacted The employees there make numerous mistakes and they don’t seem to care about the customers. I am very disappointed with this Pizza Hut and I don’t feel like they will get anymore of my business because of their poor service and lack of care for its customer. My name is. Joyce Quaye *My number is **********

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Pizza Hut

Customer service issue
Reported by GetHuman-joycequ
Jan 31st, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 1272 others
0 customers following this
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GetHuman-joycequ started working on this issue
Jan 31st, 2019 12:10am
GetHuman-joycequ indicated the issue is not fixed yet.
Jan 31st, 2019 12:10am

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