Hi, I tried placing an order last night via phone and wow! After trying for an hour to...

GetHuman1904261's customer service issue with Pizza Hut from January 2019

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The issue in GetHuman1904261's own words
Hi, I tried placing an order last night via phone and wow! After trying for an hour to order online I called the store only to be told that I "have never ordered from this location" (I have frequently) and that my *needed to be verified. After giving my * I waited ** minuets for a phone call. Then when I finally received a call I was told that the deal I wanted (* medium * topping breadsticks and a * liter) "wasn't in the system, all we have is * medium * topping" I had Checked and it was available with nothing stating ONLINE ONLY. I thrn proceeded to order, * medium * topping pizzas o my to be told I couldn't place that order because it wasn't in the system. Um? Okay? I decided to call another store, and they told me that yes I HAD ordered from them previously, what I wanted WAS available as a deal but I was outside that stores delivery area. I was fine with the second store, they were pleasant and helpful. The first store was rude, hateful and snotty. From now on I will drive to location * and do carry out IF I decide to order
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Pizza Hut

Customer service issue
Reported by GetHuman1904261
Jan 5th, 2019 - 3 mons ago
I have an issue with Pizza Hut too
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Seen by 2 customers so far
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GetHuman1904261 started working on this issue
Jan 5th 5:59pm