I ordered online at *:** pm, I always get delivery to my home. Watching delivery tracke...

GetHuman-heatstri's customer service issue with Pizza Hut from December 2018

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The issue in GetHuman-heatstri's own words
I ordered online at *:** pm, I always get delivery to my home. Watching delivery tracker it showed the pizza on the way to me At *:** I received a phone call advising me that my address could not be delivered to. I called the store and spoke to Elizabeth who said she was a manager she was extremely rude and kept talking over me she could not tell me when the delivery map was changed since I ordered not to long ago. I called the call center and spoke to Sam who called the store and was told that they do deliver to my address and does not know why I was told that. He advised the store said I could call and reorder for half price, seriously after how I was just treated? I paid online and my total was $**.** which will not be refunded for *-* business days. This is horrible service.

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Pizza Hut

Customer service issue
Reported by GetHuman-heatstri
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1036 others
0 customers following this

Timeline

GetHuman-heatstri started working on this issue
Dec 24th, 2018 12:09am

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