I bought a big box and a drink I ordered it for delivery online and it was about ** min...

GetHuman1720358's customer service issue with Pizza Hut from December 2018

3 views
 | 
932 similar
 | 
0 following
Help with my Pizza Hut issue
First: share to improve GetHuman1720358's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Pizza Hut help.
The issue in GetHuman1720358's own words
I bought a big box and a drink I ordered it for delivery online and it was about ** minutes after I ordered it and it was confirmed i called to see why it was taking so long and they told me how it wasn’t set for delivery it for carry out even though I had typed in the address twice for it. Well when I asked to get it delivered instead they said they would have to charge me for the delivery tax and I said that was fine. I then asked if the original payment would drop and the new one go through and they told me yes but I looked on my bank account and I was charged for both the carry out and delivery. The original cost was like $** and then when they changed it, it was $** but it said I have paid for both of them and the $** is suppose to be the one that dropped and the $** was suppose to be the only one to go through. And we also didn’t get our drink after all that. I just want the first one off my bill and that money back but the $** one is the only one that was suppose to go through.
GetHuman1720358 did not yet indicate what Pizza Hut should do to make this right.
I have an issue with Pizza Hut too
How GetHuman1720358 fixed the problem
We are waiting for GetHuman1720358 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pizza Hut's attention and get better help faster. Tap below to get started.
Having Pizza Hut issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1720358 fixes it.
This email address isn't valid

Pizza Hut

Customer service issue
Reported by GetHuman1720358
Dec 9th, 2018 - 5 mons ago
I have an issue with Pizza Hut too
Not resolved
Seen by 3 customers so far
Similar issue to 932 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on reservation
Billing address
Email address
Timeline
GetHuman1720358 started working on this issue
Dec 9th, 2018 1:01am