My order was placed at *:**pm. The email I received said it would be delivered by *:**p...

GetHuman1692447's customer service issue with Pizza Hut from December 2018

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The issue in GetHuman1692447's own words
My order was placed at *:**pm. The email I received said it would be delivered by *:**pm. I called at *:**pm asking where my pizza was. The store manager said that Pizza Huts estimated delivery time in the tracker is very inaccurate. His system showed ** minutes. He said there is no way to get more accuracy as it is a corporate issue. My pizza was finally delivered at *:**pm. This is the *rd time in a row my pizza is late. Very poor customer service with this pizza hut. When I call they transfer me to several people or the manager places the phone on the desk for a few minutes. He apologized for my confusion and hung up on me. I would like to see more accuracy with your delivery tracker and better customer service.
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Pizza Hut

Customer service issue
Reported by GetHuman1692447
Dec 5th, 2018 - 2 mons ago
I have an issue with Pizza Hut too
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GetHuman1692447 started working on this issue
Dec 5th, 2018 2:07am