I ordered a pizza (large, hand tossed, half sausage with pepperoni all over) at about...

GetHuman-tsanq's customer service issue with Pizza Hut from December 2018

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The issue in GetHuman-tsanq's own words
I ordered a pizza (large, hand tossed, half sausage with pepperoni all over) at about *:** pm on Dec * online from unit *******. * The pizza did not arrive until sometime after *:**pm. I called the restaurant at *:**pm and again at *:**pm to check on the progress of the delivery. I was told that it was a busy night and the pizza had not left the store yet. I was also told that my pizza would be free. This turned out not to be the case, as I was charged $**.**. I would like my refund as promised.
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Pizza Hut

Customer service issue
Reported by GetHuman-tsanq
Dec 3rd, 2018 - 6 mons ago
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Seen by 2 customers so far
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GetHuman-tsanq started working on this issue
Dec 3rd, 2018 4:07am