I placed an order at Pizza Hut in Denton last night a *:**PM, At *:**PM still nothing...

GetHuman1653798's customer service issue with Pizza Hut from November 2018

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The issue in GetHuman1653798's own words
I placed an order at Pizza Hut in Denton last night a *:**PM, At *:**PM still nothing. I called the store several times, no answer. Finally called another number to check the order and after waiting so long the first time, called back and the lady checked and said estimated delivery was **:**... Really, * hours for pizza. The store is only * mile from my house so I drove up, as I was walking in the delivery guy was coming out the door with * large deliveries. Mine was there so we took it from him and went inside to talk to someone. Mind you, my account had already been charged $**.**. They did remove the delivery charge, removed the tip and treated it as a walk in. I took the pizza home, it was not even warm at all, it had been sitting for awhile. Needless to say I was very uphappy. I have several Pizza places by my house that deliver and I choose Pizza Hut....I will say I am not sure I will use pizza hut again...Just thought you should be made aware of this. thanks,*Mary Osteen
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Pizza Hut

Customer service issue
Reported by GetHuman1653798
Nov 29th, 2018 - 9 mons ago
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GetHuman1653798 started working on this issue
Nov 29th, 2018 4:39pm