So I placed an order on Pizza Hut via browser and after successful payment, the order I...

GetHuman1644542's customer service issue with Pizza Hut from November 2018

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So I placed an order on Pizza Hut via browser and after successful payment, the order ID or order confirmation message did not appear. **I made a call to the customer executive to know what went wrong. They elaborated that the order was cancelled due to some technical error. However, I wasn't communicated anything about the order cancellation. They further assured that my refund will be processed in *-* working days. **Though, I am not sure if I can rely on verbal confirmation. I have received no mail*message regarding the issue. I placed an order on Sunday, **th November by the name of Mayank, for pick-up from Sector ** outlet. **Mobile: ***********E-Mail: *****@***.com**Please reach out regarding the refund status.
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Pizza Hut

Customer service issue
Reported by GetHuman1644542
Nov 28th, 2018 - 9 mons ago
I have an issue with Pizza Hut too
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Seen by 8 customers so far
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Timeline
GetHuman1644542 started working on this issue
Nov 28th, 2018 1:14pm
GetHuman1644542 confirmed the issue is fixed. Hooray!
Nov 28th, 2018 1:18pm