On October ** I ordered offline at *:** pm, the estimated wait was **-** mins. Time wen...

GetHuman-stbrooks's customer service issue with Pizza Hut from November 2018

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The issue in GetHuman-stbrooks's own words
On October ** I ordered offline at *:** pm, the estimated wait was **-** mins. Time went past and it turned to *:** when it stated that it was out for delivery. I called to cancel but I was told that I wouldn’t be charged and I would be credited back my $**.** so I called a week later to order only for it never to be credited. Calling back almost everyday, they tell me no manger is available. I finally get ahold of one a month later November **th. He told me they couldn’t go back that far so he’d just credit me $*. Annoyed but I agreed, so I called today ***** only for them to tell me it’s never been credited and I must have used it on the **th of this month. I’m fed up with this back and forth, I just want to be actually helped. I’m a college student who orders from them faithfully and the are on the verge of pushing me away.
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Pizza Hut

Customer service issue
Reported by GetHuman-stbrooks
Nov 26th, 2018 - 3 mons ago
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GetHuman-stbrooks started working on this issue
Nov 26th, 2018 7:33pm