I ordered by phone, this when I arrived to pick it up the pizza I paid for the order, t...

GetHuman-dorrbenn's customer service issue with Pizza Hut from September 2018

Help with my Pizza Hut issue
The issue in GetHuman-dorrbenn's own words
I ordered by phone, this when I arrived to pick it up the pizza I paid for the order, the order was not in the system, loss time waiting Sharone came out and replaced the order I had extra sauce on the first order but she did not put extra sauce on this order, that made for a dry pizza, too much salt, taste like cardboard, I had to wait an another ** min for this pizza, so I waited almost * hours in that store *******, and the manager got rude with me in front of customers when I reminded I was waiting for my pizza, she was very nasty to me in front of customers, I got home and the pizza was very bad, so I returned the pizza and told carol & sharone I wanted my money back and how displeased I was about the taste of the pizza, they told me too bad, tough luck, I gave the product back and left it in the store, this store is poorly managed while I waited the phone ring constantly with no one answering ,money going down the drain from unanswered calls, I mean a lot of calls, people coming in and service was poor, some body is losing a ton of money on this crew this sorry crew, so I would like a refund on my money and waste of my time I could have been doing something constructive ********** this is Ben I called in at *:** I left there after * , I would have left before but I had already paid by credit card amex gold card. you call me @***-***-****. this experience was the pits. those manager's are costing not making you money, both of them are liabilities to pizza Hut. from sitting there the time I did, I noticed that store is a money pit, but those two don't have a clue about making money and gaining or keeping customer's loyal to your brand. I look to hear from someone from the company. this happen ********

GetHuman-dorrbenn did not yet indicate what Pizza Hut should do to make this right.

How GetHuman-dorrbenn fixed the problem
I emailed pizza hut, they email me back that they had received my compliant
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pizza Hut customer problems.
How Do I Log a Complaint to Pizza Hut?How Do I Give Store Feedback to Pizza Hut?How Do I Place an Order with Pizza Hut?How Do I Get Pizza Hut to Refund a Charge?
Do you have a customer issue as well?
We can help you get Pizza Hut's attention and get better help faster. Tap below to get started.
Having Pizza Hut issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pizza Hut

Customer service issue
Reported by GetHuman-dorrbenn
Sep 10th, 2018 - 2 years ago
GetHuman-dorrbenn shared how to fix
Seen by 4 customers so far
Similar issue to 359 others
0 customers following this
Items needed
Name on reservation
Billing address
Email address


GetHuman-dorrbenn started working on this issue
Sep 10th, 2018 3:13am
GetHuman-dorrbenn confirmed the issue is fixed. Hooray!
Sep 11th, 2018 2:27pm
GetHuman-dorrbenn confirmed the issue is fixed. Hooray!
Sep 11th, 2018 2:28pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians