I happen to be blind and attempted to order pizza on line at your web site. You must k...

GetHuman-arliedog's customer service issue with Pizza Hut from July 2018

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The issue in GetHuman-arliedog's own words
I happen to be blind and attempted to order pizza on line at your web site. You must know that your web site is unaccessible since you have a statement on your web site that if you are using a screen reader, which I was, that I should call the phone number shown. I did that think I would get help making a on line order but instead I was just given a phone number to call the local Quincy IL Pizza Hut on Locust street. I called that number only to be told that I could not the special that was listed on your web site so I would have to pay the regular price for my order rather than the discounted coupon price shown on the web site. So it is obvious that a blind person can not order or get the advantage of coupons on your web site. This is totally unacceptable with regards to assessibilty for a blind individual.
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Pizza Hut

Customer service issue
Reported by GetHuman-arliedog
Jul 30th, 2018 - 9 mons ago
I have an issue with Pizza Hut too
Fixed
Seen by 6 customers so far
Similar issue to 219 others
0 customers following this
Items needed
Name on reservation
Billing address
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Timeline
GetHuman-arliedog started working on this issue
Jul 30th, 2018 12:29am
GetHuman-arliedog indicated the issue is not fixed yet.
Jul 30th, 2018 1:35am
GetHuman-arliedog indicated the issue is not fixed yet.
Jul 31st, 2018 1:32am
GetHuman-arliedog indicated the issue is not fixed yet.
Jul 31st, 2018 1:34am
GetHuman-arliedog indicated the issue is not fixed yet.
Aug 2nd, 2018 1:42am