I ordered two medium pizzas from pizza hut on hampden ave. The delivery arrived, and h...

GetHuman-henriwil's customer service issue with Pizza Hut from June 2018

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I ordered two medium pizzas from pizza hut on hampden ave. The delivery arrived, and he brought one large. I informed him that my order was incorrect. I asked for my money back. He told me that he would return with my other pizza in ** minutes and left the pizza i DIDNT want and he never returned. I called to inquire, i was shouted at, threatened with police for harassment and they hung the phone up in my face without giving me a chance to explain. I was told that they do not give free pizza and if i call back they are going to call the police. But i dont understand because they took my money. I have medical conditions that include, hypertension, ptsd, axiety, and depression. When i was shouted at it made my symptoms flare up and i am having a hard time with this because i feel nervous and threatened. I have not called a lawyer and i dont want to because that isnt a representation of pizza hut, or its reputation, its simply a rude employee. I would just like my pizza returned. It was my daughters birthday and it was ruined. Thanks in advance, Henri.
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Pizza Hut

Customer service issue
Reported by GetHuman-henriwil
Jun 27th, 2018 - a yr ago
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GetHuman-henriwil started working on this issue
Jun 27th, 2018 8:54pm
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Jun 27th, 2018 8:56pm
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Jul 1st, 2018 1:08pm
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Jul 4th, 2018 8:25am
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Jul 4th, 2018 8:25am
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Jul 4th, 2018 8:26am