I was in the falfurrias Tx for the lunch buffet. I requested a certain type of pizza th...

GetHuman-bobbygu's customer service issue with Pizza Hut from June 2018

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The issue in GetHuman-bobbygu's own words
I was in the falfurrias Tx for the lunch buffet. I requested a certain type of pizza that was on the buffet table list of pizza's. I asked the lady. She said yes. But said she needed to ask. She asked the manager. After he asked for it. He asked for who it was and she pointed me out, he said no. I saw the whole thing happen. I didn't want to argue so we ate and left. I go there often and with my coworkers. At least once a week. I had never asked for a specific pizza. But was concerned when I was told no. I want a detailed explanation on why the menu is there for people to pick, but the request isn't granted. I think it's worth noting that The manager on duty that day is usually a really nice guy. Very charismatic and provides Outstanding customer service. Thank you.
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Pizza Hut

Customer service issue
Reported by GetHuman-bobbygu
Jun 14th, 2018 - 9 mons ago
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GetHuman-bobbygu started working on this issue
Jun 14th, 2018 9:29pm