Waited patiently for over * hours and never received my pizza. Was charged no refund and I was not compensated in any way I went hungry!

GetHuman736135's customer service issue with Pizza Hut from May 2018

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The issue in GetHuman736135's own words
Eat because my car was broke down and I could not get to the store so with waiting over * hours for the pizza then they were closing so I went without because of their negligence. ... I called and placed an order for delivery I spoke with the young lady for quite some time on the phone she was helpful. She did inform for me that there was a two-hour wait again I said that's fine as time passed I had realized it was well over two hours and it was now a little bit after ** p.m. . I call Pizza Hut I told him I did not receive my pizza and I was very upset because my car is being fixed and I was ordering the pizza because I was hungry and could not get to the store and now it's **:** at night and with nothing. So she took my credit card number everything I waited never got a pizza didn't even try to see if the charge had went through or make sure I have my pizza the next day anything. Very very disappointed and I would like to know if I was charged and I want a refund if so I still want my pizza! I was very excited about trying the s'mores cookie pizza thing.
Because I was very hungry I was already waiting extended period of time. I never got my order I was charged I have not been refunded and I never got my pizza so I was very frustrated because I was Sol because they didn't bring me my pizza and charged me for it
I want my refund and I would also like my order and I don't believe that I should have to pay for what I order because I've already been charged for it and I never got it and no one even tried to give it to me the next day or anything not even try to credit my account.
I have been ordering pizza from this Pizza Hut since they opened. Pizza Hut has always been my favorite but I'm very disappointed.
Yes I called the store last night and I spoke with with the manager I also have called and I spoke with a gentleman on the customer service line for Pizza Hut for complaints and other issues. I have not heard anything and it says on this it says my problem has been fixed and it has not been fixed.
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Pizza Hut

I ordered the *** deal I got two pizzas one with chicken and spinach and Parmesan crust thin, I had a ham pineapple and The Buttery herb crust regular, and I had the s'mores cookie pizza which I was dying to try.
Customer service issue
Reported by GetHuman736135
May 31st, 2018 - 2y ago
I have an issue with Pizza Hut too
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Timeline
GetHuman736135 started working on this issue
May 31st, 2018 7:52pm
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May 31st, 2018 7:53pm
GetHuman736135 indicated the issue is not fixed yet.
May 31st, 2018 11:34pm
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May 31st, 2018 11:37pm
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Jun 1st, 2018 11:39pm
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Jun 1st, 2018 11:41pm
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Jun 1st, 2018 11:42pm
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Jun 4th, 2018 12:40am
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Jun 4th, 2018 12:40am
GetHuman736135 indicated the issue is not fixed yet.
Jun 4th, 2018 12:40am