Hi my name is Tracy Burkett. I have an existing Pinterest account . My email address as...

GetHuman-burkettt's Update Account Info issue with Pinterest from September 2020

Help with my Pinterest issue
First: share to improve GetHuman-burkettt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-burkettt may need:
Username, Password, and Email address on the account
Top Tip from another customer
The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman-burkettt's own words
Hi my name is Tracy Burkett. I have an existing Pinterest account . My email address associated with the account is *****@***.com. *I had an accident with my last phone (***-***-****) and I had to change providers . When I purchased a phone from them they set up a new email address and of course a new number. ***-***-****. I have tried hopelessly on google recovery email and google , however all the codes they send to reset my passcodes are to the old email address and phone number. I can not recall my passcodes for either google or Facebook. They have no live representative to speak with. I would really like to have access to my original email *****@***.com. I do not want to lose my Facebook , pins and accounts I have had for years. When I select try another way to identify my accounts google ask for my first phone number. I give them the number I last recall and they say it is incorrect and ask to try another way. They try to send me a code at this time with an older aol account I haven't had or used since I changed to an Android phone. This was at least ** years ago. I even canceled my aol account with someone in another country. It took me weeks to get this done , yet google somehow wants to send me a passcode to the account . I thought if I could at least get my Pinterest account recovered maybe it would be a start to getting my google and Facebook account back. I know one of my last passcodes was madlove** and that is all I can remember on my Pinterest account. Any help you could give me would be greatly appreciated. I can answer any personal questions and provide info about my account if this would help. Thanks for your consideration. Tracy Burkett. I am in Tyler Texas and my bday is in October.

GetHuman-burkettt did not yet indicate what Pinterest should do to make this right.

How GetHuman-burkettt fixed the problem

We are waiting for GetHuman-burkettt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Pinterest's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Pinterest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pinterest

Update Account Info issue
Reported by GetHuman-burkettt
Sep 23rd, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1880 others
0 customers following this

Timeline

GetHuman-burkettt started working on this issue
Sep 23rd, 2020 5:09am
GetHuman-burkettt indicated the issue is not fixed yet.
Sep 29th, 2020 2:27am