Hi my name is Tracy Burkett. I have an existing Pinterest account . My email address as...

GetHuman-burkettt's Update Account Info issue with Pinterest from September 2020

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The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman-burkettt's own words
Hi my name is Tracy Burkett. I have an existing Pinterest account . My email address associated with the account is *****@***.com. *I had an accident with my last phone (***-***-****) and I had to change providers . When I purchased a phone from them they set up a new email address and of course a new number. ***-***-****. I have tried hopelessly on google recovery email and google , however all the codes they send to reset my passcodes are to the old email address and phone number. I can not recall my passcodes for either google or Facebook. They have no live representative to speak with. I would really like to have access to my original email *****@***.com. I do not want to lose my Facebook , pins and accounts I have had for years. When I select try another way to identify my accounts google ask for my first phone number. I give them the number I last recall and they say it is incorrect and ask to try another way. They try to send me a code at this time with an older aol account I haven't had or used since I changed to an Android phone. This was at least ** years ago. I even canceled my aol account with someone in another country. It took me weeks to get this done , yet google somehow wants to send me a passcode to the account . I thought if I could at least get my Pinterest account recovered maybe it would be a start to getting my google and Facebook account back. I know one of my last passcodes was madlove** and that is all I can remember on my Pinterest account. Any help you could give me would be greatly appreciated. I can answer any personal questions and provide info about my account if this would help. Thanks for your consideration. Tracy Burkett. I am in Tyler Texas and my bday is in October.

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Update Account Info issue
Reported by GetHuman-burkettt
Sep 23rd, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1880 others
0 customers following this


GetHuman-burkettt started working on this issue
Sep 23rd, 2020 5:09am
GetHuman-burkettt indicated the issue is not fixed yet.
Sep 29th, 2020 2:27am