Pinterest Customer Service Issues

Archive 15

The following are issues that customers reported to GetHuman about Pinterest customer service, archive #15. It includes a selection of 20 issue(s) reported January 8, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have been trying to delete my account for a month, but all I get are errors and more emails on how to delete it. Please delete my account linked to [redacted] as soon as possible! --- Dear Zendesk (Pinterest Support), Hello, I'm a robot! Although we are sorry to see you leave, we have simplified the process of deactivating or closing your account directly from your account settings. Please follow the instructions in this email to either deactivate or close your account.
Reported by GetHuman4220554 on Wednesday, January 8, 2020 2:25 PM
I've had my Pinterest account since 6th grade and recently got a new phone, leading me to log back in. Although I have one email and a few passwords for all my social media accounts, I couldn't access my old Pinterest account. Surprisingly, I got logged into my newer account meant for art instead. I wonder if having multiple accounts linked to one email caused this. I have the password for my old account but can't recall the email I used to set it up. Consequently, I'm unsure how to access my account using only the password, or if that's even an option.
Reported by GetHuman4224544 on Thursday, January 9, 2020 4:09 AM
Please refrain from blocking our Pinterest accounts and wrongly categorizing our posts as spam violations. We do not engage in spam activities and are not spammers. We request an end to the restrictions and categorization on both Pinterest and Facebook. Let's work towards a fair and open platform.
Reported by GetHuman4271733 on Saturday, January 25, 2020 3:48 AM
Please cease blocking my Pinterest account and our accounts altogether. Refrain from labelling each post or number of posts as spam or a violation. We do not engage in spamming activities. We are not spammers and do not partake in such behavior. Kindly stop the enforcement of rigid rules on Pinterest and Facebook. Thank you.
Reported by GetHuman4271733 on Saturday, January 25, 2020 3:48 AM
Please refrain from blocking my Pinterest account repeatedly and unjustly categorizing my posts as spam violations. I do not engage in spamming activities, and this continuous blocking is unfair. Let's work together to resolve this issue. Thank you.
Reported by GetHuman4271733 on Saturday, January 25, 2020 3:49 AM
Please cease blocking my Pinterest accounts and refrain from categorizing our posts as spam. We do not engage in spam activities and are not spammers. Kindly stop the oppression and dictatorship on Pinterest and Facebook.
Reported by GetHuman4271733 on Saturday, January 25, 2020 3:51 AM
Please cease the blocking of our Pinterest accounts and refrain from categorizing our posts as spam violations. We are not engaged in spamming activities and do not appreciate being labeled as such. Kindly stop the oppressive actions towards our accounts on both Pinterest and Facebook. Your cooperation is greatly appreciated. Thank you.
Reported by GetHuman4271733 on Saturday, January 25, 2020 3:54 AM
Hello, my name is Antonia Luetkens. I can no longer access my old email address and have a new one. I am unable to update it on Pinterest since my Pinterest account was accidentally deleted. When I try to change my email, a confirmation is sent to my old address, which I cannot access. This situation is causing me to go in circles. My old email is [redacted] and my new one is [redacted] Is there any way you can assist me in changing this? I would like to update my Pinterest account with my new email address. Perhaps you could send the confirmation email as an SMS with the verification code. This way, I can access my account and update my email there. It seems this is the only way to proceed. My phone number is [redacted]0. Thank you for your help. Kind regards, Antonia Luetkens.
Reported by GetHuman4294232 on Sunday, January 26, 2020 3:19 PM
Ho ricevuto una notifica da Pinterest informandomi della sospensione del mio account a causa di attività ritenute spam. Non appena ho cercato di contestare l'errore tramite il link fornito, ho riscontrato un problema che mi reindirizza a un'altra pagina di Pinterest. Questa situazione è fuori dal mio controllo poiché tengo molto alla trasparenza e alla correttezza delle mie azioni online. Su Pinterest, tramite il mio account Google, ho condiviso diversi tutorial fotografici che riguardano l'uncinetto, oltre ad avere bacheche tematiche. È sorprendente che venga associato il mio profilo a violazioni di spam, poiché lo spam non riflette i miei valori e propositi. Nonostante ciò, non ho ricevuto chiarimenti su quali Pin siano stati ritenuti problematici, poiché ho sempre privilegiato contenuti positivi e informativi. Mi dispiace molto che i miei tutorial siano stati coinvolti in questa situazione.
Reported by GetHuman-patrquar on Sunday, February 2, 2020 8:16 PM
I have recently read your email regarding the search for specific photos of McNeil Island. I have made numerous attempts to convey my request but have received no response. It appears that quality customer service is becoming increasingly rare. I am specifically interested in obtaining images of the general store, volunteer store, and school house on McNeil Island from around [redacted]. Additionally, I am looking for photos of the ferry and ferry dock on McNeil Island from the same time period. It would be greatly appreciated if you could provide me with this visual information or at least acknowledge my request. Thank you.
Reported by GetHuman4334026 on Thursday, February 6, 2020 2:23 PM
Pinterest blocked my account after I reported bot-created fake profiles following me. They closed my account without explanation and redirected me to an appeal link through BBB, but I couldn't reach them due to an error. Despite feeling disillusioned by Pinterest, I want my account back to continue sharing content. Here is the message I tried to send for appeal: Hello, I received a response to my BBB complaint advising me to contact you. Here are the facts: - I never posted spam - My links mostly direct to my verified website aurorasa-coaching.com, with quality content, including humor - My site has no spam - I reported fake profiles flooding my account with proof - Instead of addressing the issue, Pinterest disabled my account - No reason was provided, and support was unhelpful I built my account over years, engaging with viewers and posting valuable content. I request a thorough review and reactivation of my account. Thank you.
Reported by GetHuman4335714 on Thursday, February 6, 2020 9:26 PM
I have recently created a new business account on Pinterest because I couldn't access my old page due to email issues. However, when I link the new page to my website, the old one keeps appearing. I need help to connect my new page to my site so I can share it with the public. I want to close the old account named "The Wedding Boutique," which has 13 followers and Four Boards from two years ago. The new account I want to keep is called "The Wedding Boutique [redacted]" with the username "theweddingboutiqueDE." Please help me delete the old account and ensure only the new one shows up. Thank you.
Reported by GetHuman4335776 on Thursday, February 6, 2020 9:45 PM
Upon checking my Pinterest account, I was shocked to find that my 3,[redacted] pins and 57 boards have disappeared. I spent countless hours creating these boards filled with research and valuable content, and to see them gone is truly frustrating. Despite receiving an email stating my account was suspended, the latest correspondence claims otherwise. However, when I try to log in, I am prompted to create a new account. I urge Pinterest to restore all my pins and boards as I am the sole creator, and this loss is disheartening, especially considering the historical content related to Liverpool that I had curated.
Reported by GetHuman4348730 on Tuesday, February 11, 2020 9:26 AM
I am inquiring about the suspension of my Pinterest account. I am certain that I have not engaged in any illegal activities. My username is protectionlove0124 and my email address is [redacted] I use Pinterest to save pins related to hairstyles, nails, makeup, and health topics like detox water and diet. Recently, I had to create a new account with the username dm887198 and email [redacted] using my middle name, but I would like to revert to my original username, protectionlove0124, and email, [redacted] Kind regards, Laura D. Mitchell.
Reported by GetHuman4358284 on Thursday, February 13, 2020 10:08 PM
The pop-up ads are incredibly intrusive and disruptive. They make using the app a frustrating experience. I find myself spending more time closing ads than actually enjoying the content. This issue is driving me and many others away. The most egregious ad is the large video pop-up that abruptly interrupts my reading. It feels like an unwarranted interruption and is incredibly off-putting. These invasive ads need to be addressed promptly before more users are alienated.
Reported by GetHuman4364222 on Saturday, February 15, 2020 8:26 PM
Hello, I'm seeking assistance with my new account, Aurora. The account mainly focuses on beautiful pins of fashion, cute animals, sunsets, and other lovely things. Unfortunately, over the past 3 years, my family has experienced six losses, including my father and a close friend. Coping with this grief makes it challenging for me to engage enthusiastically on Pinterest. I have two accounts that I switch between due to this emotional struggle. The friendships I've developed on Pinterest have become crucial to me during this difficult time. However, I encountered a block when trying to reply to a message, preventing me from following others or accepting board invitations. Feeling low and dealing with recent mental health challenges, including a nervous breakdown, I would appreciate any assistance you can provide. Thank you.
Reported by GetHuman-annjone on Wednesday, February 19, 2020 4:26 AM
I find myself in a peculiar situation. When I was around 10-12 years old, I created a Pinterest account and pinned some embarrassing things. Now that I am almost 17 and looking for work or considering colleges, I noticed that my Pinterest account shows up first when you Google my name. Wanting to avoid any embarrassment, I decided to delete the account. However, every time I try to log in using the email I remember, it keeps redirecting me to an account belonging to someone named Bethany, whom I have no connection to. I am unable to access my own account, and I am eager to have it deleted. I am unsure of what's happening, but I am solely interested in removing my actual account. My name is Lindsey Ringeling. Your prompt response is much appreciated.
Reported by GetHuman4378321 on Thursday, February 20, 2020 4:18 AM
My Pinterest account is secure, but the email associated with it got hacked. I am hesitant to create a new account as I have a significant amount of boards and pins. I attempted to switch to a new email, [redacted], but it created a new account with no existing boards or pins. I couldn't access my original account with all the content, and the organize button seems missing on the old board. I am now locked out of my original account because it claims the email doesn't exist, although it's saved on my desktop. I'm facing a dilemma and would appreciate any assistance in retrieving my original account with the email Frush32go. Thank you for your time and support.
Reported by GetHuman-ktfrush on Tuesday, March 3, 2020 9:51 PM
Subject: Copyright Infringement Issue on Pinterest Account: nancyjayne I recently received a notice regarding a copyright infringement on one of my pins on Pinterest. The notification mentioned it was removed, but I had some concerns I wanted to address. Last night, I noticed the pin was still on my board along with others from the same source. However, I have since removed all of them. I didn't realize these items were copyrighted and I am unsure where it was indicated on the pin. I am a frequent user of Pinterest and love exploring new ideas, but this incident has made me reluctant to pin anything further. I didn't file a counter notice as suggested in the letter as I hope this explanation suffices. The details provided in the notification were related to Illusions Fence. I appreciate your attention to this matter and hope for a prompt resolution. Thank you for your assistance. - N. J. Dix. [redacted]
Reported by GetHuman4461429 on Friday, March 13, 2020 9:24 PM
Please stop systematically blocking me on Facebook and other social networks. Cease attacking me online and at school or university. It's important to respect my freedoms and rights, as well as those of my friends. Please refrain from arbitrarily blocking or suspending social network accounts. Unfortunately, we live in a capitalist world that sometimes feels wasteful. We must work together to change this system and gain more control over social networks. Let's unite against oppressive world leaders and fight for internet freedom. Together, we can make a difference!
Reported by GetHuman4509168 on Monday, March 23, 2020 1:39 AM

Help me with my Pinterest issue

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