We are experiencing an issue with our pins. We have pins up on our blog post (our blog...

GetHuman3414445's customer service issue with Pinterest from August 2019

Help with my Pinterest issue
The issue in GetHuman3414445's own words
We are experiencing an issue with our pins. We have pins up on our blog post (our blog - www.gandlblog.com) so that our readers can pin them if they enjoy our content. However, there's a few issues:***. Descriptions and titles are not showing up correctly when saved***. The images are saving in a square shape and blurry! (This looks bad and will prevent others from saving our content, which we don't want.)**We noticed this issue when viewing the "activity" section of our profile.**Please help us to fix this problem. We realize that we may be doing this wrong, and would love some guidance on putting our pins on our website if you could help!

GetHuman3414445 did not yet indicate what Pinterest should do to make this right.

How GetHuman3414445 fixed the problem
We contacted Pinterest! We were not aware that if you made the image smaller than the actual size of the image on your website (or blog) that it would also be saved that way. We are in the process of fixing it now!
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Pinterest

Customer service issue
Reported by GetHuman3414445
Aug 13th, 2019 - 2 years ago
Fixed
GetHuman3414445 shared how to fix
Seen by 24 customers so far
Similar issue to 8351 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3414445 started working on this issue
Aug 13th, 2019 12:14am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:30am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:34am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:34am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:34am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:37am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:38am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:38am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:41am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 4:41am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 13th, 2019 6:04pm
GetHuman3414445 indicated the issue is not fixed yet.
Aug 14th, 2019 4:14am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 15th, 2019 4:20am
GetHuman3414445 indicated the issue is not fixed yet.
Aug 16th, 2019 2:11am
GetHuman3414445 confirmed the issue is fixed. Hooray!
Aug 16th, 2019 4:20am