Pinterest Customer Service Issues

Archive 11

The following are issues that customers reported to GetHuman about Pinterest customer service, archive #11. It includes a selection of 20 issue(s) reported May 31, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am facing two distinct problems with Pinterest. Firstly, when I try to pin an image and select a board, there is a long bar obstructing my view, preventing me from scrolling through board choices or searching for the correct board by name. Secondly, I have been struggling with an issue for several years involving my two Pinterest accounts. Despite reaching out to the Help Center multiple times without a response, I have not been able to resolve the problem. My second account, intended to be labeled as PK2, is instead displaying as Pam King and is unusable. This has been ongoing for approximately 2 to 3 years. Both accounts are registered under my husband's name, Don King, even though I operate them. I want to thank the site for previously solving some of my issues since the Help Center has been unresponsive. I am reaching out for assistance with these current Pinterest problems. Thank you for any help you can provide. Sincerely, Pam King
Reported by GetHuman2738886 on Friday, May 31, 2019 6:41 PM
I am frustrated. Firstly, I have been hiding pins on my home page, mainly MCR posts, but they keep reappearing. I want a setting to hide them permanently. Secondly, I am dissatisfied with the lack of service provided. It was challenging to find a way to contact you. Please offer user support like other social media apps. I had to search the internet to reach out to you, which is unacceptable. Look at other apps that have easily accessible options to send messages. For example, on Twitter, it only takes two clicks to find the "message us" or "contact us" tab. Please improve your customer support system.
Reported by GetHuman-puppyiso on Thursday, June 6, 2019 2:17 PM
I am shocked that a company that supports free speech has labeled a pro-life group as a "porn site." Pornography is intended to cause sexual arousal, which advocating for life does not do. On the other hand, there have been reports suggesting that some doctors may experience some form of gratification during abortions, although this is disturbing. It would be beneficial for the company to reevaluate its classification, as it seems to be inaccurate and baseless.
Reported by GetHuman3069295 on Tuesday, June 11, 2019 3:18 PM
Pinterest recently banned the pro-life organization Live Action and categorized them as "Porn." I believe this decision is biased and politically motivated, leaning towards the left. Live Action is a respected and articulate group within the pro-life movement, which may be why they were targeted. By taking this action, Pinterest seems to endorse practices like dismemberment abortion and align with extreme leftist views on issues like gender, race, and disabilities. The platform's choice to silence alternative perspectives is disappointing and prompts me to close my Pinterest account and encourage others to do the same. It is disheartening that Pinterest has chosen to take such a narrow-minded approach without considering differing viewpoints. I will be spreading the word to steer clear of Pinterest, as it now appears to favor extreme left ideologies and suppress diverse opinions, neglecting to appreciate organizations like Live Action for their intelligence and respectfulness.
Reported by GetHuman-kcutuli on Tuesday, June 11, 2019 7:58 PM
I wanted to share my thoughts on Pinterest. It concerns me that Pinterest may be censoring conservative viewpoints. I am a big fan of Pinterest, but I would not hesitate to close my account if it follows in the footsteps of YouTube, Google, Facebook, and Twitter by restricting access based on political beliefs. Freedom of speech is important for everyone. While I personally disagree with certain content like abortion, satanic, and anti-Christian pins, I believe in allowing diverse opinions. It is crucial for Pinterest to respect the values of free speech and the Constitution. I hope Pinterest chooses to promote more open dialogue rather than limit it. It will be interesting to see if Pinterest stands out as a trailblazer or simply follows others blindly. I will be observing closely.
Reported by GetHuman-shaunabe on Wednesday, June 12, 2019 6:20 PM
I am deeply disappointed with Pinterest for blacklisting a pro-life organization. Whether someone is pro-choice or pro-life, censoring an organization due to differing political views and even falsely labeling them as a porn site is shocking if accurate. I initially admired Pinterest for its vast content and seemingly open sharing community, but now I realize there may be hidden agendas and restrictions. I am hesitant to continue using the site despite its initial allure.
Reported by GetHuman-snownann on Thursday, June 13, 2019 1:15 AM
I'm experiencing issues on Pinterest when trying to view other users' boards from notifications. Upon clicking, the page quickly flashes before turning blank. I attempted to sign in again but it seems to disregard my efforts without displaying any error messages. I value my boards, both public and private, and am worried about losing access. I followed advice to clear my cache without success and also tried changing my password to no avail. I'm unsure what steps to take next. Any assistance would be greatly appreciated. Thank you.
Reported by GetHuman-dstx on Tuesday, July 2, 2019 11:26 AM
While using my computer, I unintentionally clicked on what appeared to be an ad from Pinterest which led to its installation. Now, Pinterest is interfering with my applications and work. I am unfamiliar with Pinterest and wish to uninstall it from my laptop. I am re-submitting my request as I encountered a message indicating I had not asked how Pinterest could solve the issue, but my sole request is for instructions on removing Pinterest. Please advise on how to proceed with uninstalling Pinterest from my laptop. Thank you, Joe
Reported by GetHuman-jgmarino on Wednesday, July 3, 2019 9:01 PM
I am having trouble accessing my page and want to remove my account and personal data. Pinterest has suspended my account without providing a way for me to delete my information. As a European citizen, I have the right to have my account and personal data removed, but they are not allowing me to do so. I have been falsely accused and no longer wish to be associated with the site. I urge for assistance in resolving this issue as there are privacy laws in place that protect my rights. I have seen similar situations online and want to exercise my right to have my data removed from Pinterest in accordance with the law.
Reported by GetHuman-alexsgfi on Saturday, July 13, 2019 9:31 PM
My Pinterest account was suspended, and I am deeply upset because I was working on some artwork ideas of the male and female body for my art projects, and it got suspended, leaving me very sad. I have been waiting all night after explaining my reasons, and I am disappointed not to have received a response. I discovered that others from platforms like YouTube are facing similar issues in different ways, which was surprising to see. Many individuals are struggling to regain access to their accounts. I have put so much effort into creating character ideas, and now I feel very disheartened, especially since some of the saved pins have disappeared. Once again, I am feeling emotional because my ideas are lost. Please assist me in resolving this matter.
Reported by GetHuman3285947 on Sunday, July 21, 2019 6:41 PM
I have had three of my boards removed on separate occasions by Pinterest. The first board, BREASTICLES, was taken down due to a policy violation with a picture I accidentally downloaded and shared from my personal gallery. The second board, HEADLIGHTS, was removed three weeks ago without any specific reason provided. The third board, BREASTICLES 2, was also removed around two weeks ago without any explanation. Pinterest seems unhelpful in providing information or a way to appeal these removals as I have not received any response to my messages. It is frustrating to deal with this lack of communication and transparency. I believe my strong political opinions may be a factor in these removals, as I have faced difficulties accessing conservative sites due to technical glitches on Pinterest's platform. If my political beliefs are causing these removals, I am considering closing my account as the stress and lack of support from Pinterest are not worth it.
Reported by GetHuman3318055 on Friday, July 26, 2019 10:03 PM
Irving Riley MY QUESTION: Jul 31, 18:21 I hired workers to replace my front steps with sandstone and corten steel. Can you advise how to create a pin to list their names and contact numbers for those interested in similar projects? Wednesday-July-31-[redacted].pdf --- Hi Irving, Thank you for your message. I have escalated your request to the appropriate team for assistance. They will be in touch shortly. While you wait, feel free to reach out if you need anything else. Your patience is appreciated. Best regards, Tiara
Reported by GetHuman-inrpc on Saturday, August 3, 2019 7:50 PM
We are having trouble with our pins on our blog. We have pins available for readers to save our content on www.gandlblog.com. However, we have encountered a couple of issues: 1. The descriptions and titles are not displaying correctly when saved. 2. The images are being saved in a square shape and appearing blurry, which is not ideal for users who wish to save our content. We first noticed these problems in the "activity" section of our profile. We are seeking assistance in resolving these issues as we understand that we might be missing a step. Any guidance on how to properly set up pins on our website would be greatly appreciated.
Reported by GetHuman3414445 on Tuesday, August 13, 2019 12:14 AM
I ordered two items consecutively from Jullymart, as seen on Pinterest. After waiting for four weeks, the products arrived, but sadly, the quality is so low that I don't wish to keep them. Returning the items for a refund has been incredibly challenging. I have come to learn that numerous individuals have faced similar issues with Jullymart. This leads me to question why Pinterest still promotes this site. It is my opinion that the advertisements should be removed without delay.
Reported by GetHuman-deecva on Wednesday, August 14, 2019 11:44 AM
I am having difficulty accessing my Pinterest pins. Despite trying various troubleshooting steps like disabling extensions and clearing cookies on different browsers, I still cannot view or edit the text on my pins. I've always received personal assistance from Pinterest in the past, so I hope a real person can help me resolve this issue without any charges. My username is Giul ˚ᴥ˚, and I rely on Pinterest for my creative work, which I usually enjoy. I would appreciate it if Pinterest could investigate the problem and assist me in accessing my text content for free.
Reported by GetHuman-gmaarsen on Friday, August 16, 2019 9:03 AM
Dear Pinterest, I am a fan of your photo sharing platform and find much inspiration when I use it. However, I must express my concern over the presence of pornography on the site. The explicit content that is easily accessible devalues women and has a negative impact on society. Despite your stance against pornography, I have noticed that when I report such images, they are often not removed. This leaves me questioning what constitutes pornography if not images of naked breasts and other explicit content. Furthermore, there seems to be a loophole allowing inappropriate content to be shared under the guise of personal photos. This results in a multitude of offensive and demeaning images of women on Pinterest. As a woman, this issue is particularly troubling as I do not actively seek out such content yet it is pervasive on the platform. I urge you to take action and enforce stricter regulations to maintain a respectful and positive community. Sincerely, Natalie
Reported by GetHuman3434408 on Friday, August 16, 2019 2:07 PM
I am trying to reach an actual person at Pinterest as I have dedicated countless hours curating my Claudio Abbado board with valuable information. Each pin is meticulously researched with accompanying links, but unfortunately, I now cannot access my work. Despite trying recommended troubleshooting steps, no text is displaying when I view the pins individually, making any edits impossible. As I am currently busy packing, I am unable to spend extended time troubleshooting online. I trust that Pinterest will address this matter promptly and only reach out once the issue is resolved. I appreciate your assistance in advance. Warm regards, Giul ˚ᴥ˚
Reported by GetHuman3434952 on Friday, August 16, 2019 3:42 PM
I prefer to use [redacted] as my current and best email. I believe I have three Pinterest accounts, but I am not sure. How can I access and combine all the accounts into one and eliminate the ones linked to @gmail.com, as I have lost/forgotten passwords for several of them? My current setup is extremely inefficient, complicated, and time-consuming. I suspect I am losing boards and pins due to this set up. I may have provided a detailed description of my problem before, but I am not certain. Please assist me in resolving this issue. Thank you and best regards, Walter Borek.
Reported by GetHuman3435557 on Friday, August 16, 2019 5:53 PM
The clothing companies advertised on your site, Just Fashion Now and Roselinlin, are deceiving. Despite their low prices, the clothing quality and sizing are poor. A major issue is that although they claim to ship from the US, returns or exchanges must be sent back to China, leading to costly shipping fees, especially with restricted shipping options. This results in high return costs, often exceeding the item's price. These companies have negative reviews online, with many customers rating them poorly. Pinterest should improve its vetting process to prevent such fraudulent companies from taking advantage of customers. It is important to protect your audience from being scammed by these companies.
Reported by GetHuman-bevusg on Monday, August 19, 2019 8:34 PM
After suffering a stroke and losing my memory, I am unable to recall my email address and passwords. Despite this, I have found solace in using Pinterest daily as a form of therapy, creating a board dedicated to strokes. Unfortunately, I no longer have access to the email account I used to sign up for Pinterest or remember the associated passwords. I am now prompted to update my account, but without this vital information, I am at a loss. I have created a new email address post-stroke, which is the only one I can currently access. As recommended by my therapist, Pinterest has been a valuable tool in my recovery, and being locked out from my account, which I have cherished prior to my stroke, is distressing.
Reported by GetHuman3492462 on Tuesday, August 27, 2019 8:34 PM

Help me with my Pinterest issue

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