Dear Pinterest, **I've validated my Shopify account for Rich Pins, but most of my produ...

GetHuman-gavinda's customer service issue with Pinterest from February 2019

6352 similar
0 following
Help with my Pinterest issue
First: share to improve GetHuman-gavinda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gavinda's next move: try the Pinterest help center.
Pinterest doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gavinda will want to follow the link below to head to their help center. We will check on GetHuman-gavinda later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gavinda may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-gavinda's own words
Dear Pinterest, **I've validated my Shopify account for Rich Pins, but most of my products on my Shopify account do not show up. I used the oEmbed extension first which may have caused the issue, then again without the extension as I thought this would solve the issue. Most of the rich pins I'm getting here...https:***source** point to old *** pages. Is there some kind of metadata I need to install on my Shopify store? **Thank you, Gavin
GetHuman-gavinda did not yet indicate what Pinterest should do to make this right.
I have an issue with Pinterest too
How GetHuman-gavinda fixed the problem
We are waiting for GetHuman-gavinda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pinterest's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Pinterest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gavinda fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gavinda
Feb 17th, 2019 - 8 mons ago
I have an issue with Pinterest too
Not resolved
Seen by 2 customers so far
Similar issue to 6352 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-gavinda started working on this issue
Feb 17th 7:48am