All boards are missing! I use FB to login to Pintrest and upon attempting to save a pin...

GetHuman-choreson's customer service issue with Pinterest from October 2018

Help with my Pinterest issue
The issue in GetHuman-choreson's own words
All boards are missing! I use FB to login to Pintrest and upon attempting to save a pin it said no boards yet however it appears to still have me logged in?!? I tried to use my PC to access Pintrest and it only confirmed my fear that ALL boards were really gone! If I cannot contact Pinterest how can I retrieve my saved info from their servers?!? Have I been hackeds?!? My FB page doesnt seem to have any issues?!? Very disturbing!! Any insights would be greatly appreciated.

GetHuman-choreson did not yet indicate what Pinterest should do to make this right.

How GetHuman-choreson fixed the problem
I wish I had the solution as this is a super frustrating scenario to experience but if I am being helpful I must be honest ... I rebooted the devices logged out of all apps and after a little time and patience everything seemed to return unharmed in anyway! Good Luck to anyone who is going thru a similar situation
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Customer service issue
Reported by GetHuman-choreson
Oct 23rd, 2018 - 3 years ago
GetHuman-choreson shared how to fix
Seen by 5 customers so far
Similar issue to 2818 others
0 customers following this
Items needed
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GetHuman-choreson started working on this issue
Oct 23rd, 2018 8:12pm
GetHuman-choreson confirmed the issue is fixed. Hooray!
Oct 23rd, 2018 8:16pm

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