Dear Pinterest,**I need help. When I was a sixth grader, I had a pinterest account wher...

GetHuman-brennerj's customer service issue with Pinterest from September 2018

1965 similar
0 following
Help with my Pinterest issue
First: share to improve GetHuman-brennerj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-brennerj's next move: try the Pinterest help center.
Pinterest doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brennerj will want to follow the link below to head to their help center. We will check on GetHuman-brennerj later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-brennerj may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-brennerj's own words
Dear Pinterest,**I need help. When I was a sixth grader, I had a pinterest account where I posted these selfies I find truly humiliating, and for the past six years I’ve wanted to delete the account. I can’t, however, and here’s why. The email I used to create the account is *****@***.com, an email I can no longer access because it doesn’t exist. I did some digging and there was a place that said I could log in with even a deactivated email and password and it would still work. My old password was candy*, so I figured “hey, cool, I can log in and then delete the account!” When I tried to do this, the page said it reset my password because of suspicious activity, even though I havent used this account in probably six years. The only way it’ll let me in is if I reset my password, and I can’t do that because it gets sent to an email that no longer exists. I want this account GONE. Can you delete it? The username is juliannaz*, the password is candy*, and the email is *****@***.com. I desperately want those embarrassing selfies to disappear whenever someone googles my name, please help!
GetHuman-brennerj did not yet indicate what Pinterest should do to make this right.
I have an issue with Pinterest too
How GetHuman-brennerj fixed the problem
We are waiting for GetHuman-brennerj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pinterest's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Pinterest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-brennerj fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brennerj
Sep 30th, 2018 - a yr ago
I have an issue with Pinterest too
Not resolved
Seen by 7 customers so far
Similar issue to 1965 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-brennerj started working on this issue
Sep 30th, 2018 11:49pm