System crashe

GetHuman-schrecke's customer service issue with Pinterest from September 2018

Help with my Pinterest issue
The issue in GetHuman-schrecke's own words
Flip though the different pins ... I’m part of your testing group. Whenever I try and shake to report a problem it will not send the report. *The main issue that I have is the program crashes. When I’m flipping through pins in the iPhone app and accidentally scroll up when I’m already at the top I get the white screen of death for a minute then it goes back to the home page butnits frozen. I then have to restart the app. And I always loose my place of where I was looking.
I end up losing where I was so I have to start all over. It’s extremely frustrating
Fixing the chrash.
I’ve been a member for a few years.
I’ve tried not scrolling up but sometimes i accidentally do because that’s just part of using a phone.
I have an issue with Pinterest too
How GetHuman-schrecke fixed the problem
We are waiting for GetHuman-schrecke to fix the problem and share the solution with the rest of us customers.
Please help with my Pinterest issue
Do you have a customer issue as well?
We can help you get Pinterest's attention and get better help faster. Tap below to get started.
Having Pinterest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pinterest email you?
This email address isn't valid


iPhone app
Customer service issue
Reported by GetHuman-schrecke
Sep 24th, 2018 - 4 mons ago
I have an issue with Pinterest too
Seen by 6 customers so far
Similar issue to 1707 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
GetHuman-schrecke started working on this issue
Sep 24th, 2018 6:34am
GetHuman-schrecke indicated the issue is not fixed yet.
Sep 25th, 2018 3:14pm
GetHuman-schrecke indicated the issue is not fixed yet.
Sep 26th, 2018 12:16am