Pinterest Customer Service Issues

I have a Personal Pinterest account that is dormant, and also a Business account under the name TabletopFountainsPlus. Recently, I mistakenly created an ad on what I thought was my Business account, only to discover it wasn't the right one. Now, I can't log back into my Business Account and receive a message saying the page is broken. I'm supposed to get an email to reactivate my account at [redacted], but I never receive it, even though I check my Spam, Junk, and Unknown folders. Other software linked to the Business Account is also reporting issues. My handle for the Business Account is ttfountains.

My Pinterest account got suspended after I mistakenly input my age as 12 to avoid targeted advertisements. I ignored the parental approval request assuming it wasn't important, leading to my suspension. I have sent four letters seeking reactivation without any response. I'm hopeful for a positive outcome. Thank you. - Gabriella G.

Yesterday, Pinterest suspended me from my site, and I do not know why. I informed them that if there are any inappropriate pictures, I would gladly remove them. I have been with Pinterest for over 10 years now, and I love and enjoy it; it is my greatest hobby. I had nearly [redacted] boards filled with content I carefully curated. They mentioned they would get back to me but have not done so yet. I would never purposely jeopardize my account with Pinterest. I poured countless hours into creating my boards and feel lost without access. Pinterest was like a best friend to me, where I connected with many nice people. I hope Pinterest can review the rest of my boards and understand that I had no intention of being disrespectful. I am pleading for another chance. Thank you in advance. ~ Lou

I would appreciate speaking with a live representative who can address my concerns regarding policy. Please have someone in charge contact me at [redacted]. I believe it's important to avoid censorship of differing viewpoints for the success of your platform. Thank you.

My account got suspended, and I am not sure why. I was informed that an email was sent to me, but I did not receive it, and I checked my spam folder. I have had this account for about six or seven years, and suddenly everything I had posted, both personal and business-related, is gone. I have over 26,[redacted] followers and have been referring people to Pinterest for years. Many of my followers also follow me on other social media platforms, and they are waiting to hear about the resolution. The last action I took was commenting on a thread where I expressed a different point of view without using profanity, threats, or bullying. I feel this is censorship, and I need an explanation. Am I being censored? There are individuals reporting others based on political party affiliations or opposing views. This silencing of differing opinions is concerning, and I urge Pinterest to address this issue promptly. I am seeking a resolution by having my account reinstated as I believe the suspension was unwarranted. If I do not receive a response, I will gather feedback from other Pinterest users for an article where I will mention my attempts to contact Pinterest without success. Please restore my account. Thank you.

I am Lynn M., and my contact number is [redacted]. I wish to consolidate my old and new accounts into one and change my email to [redacted] I initially opened an account with my old email, [redacted], which I can't access now. While I am able to log in on my iPhone, my laptop identifies my unused new account. I am unable to remember the passwords for both accounts and can't reset them due to the inaccessible email. At some point, I created an account on my laptop with my current email, [redacted], but it doesn't have any of my boards. Could you merge the accounts and enable me to update my email to Comcast? Thank you.

It seems like there has been some confusion with unsubscribing from Pinterest emails. The instructions provided are as follows: 1. Locate an email from Pinterest in your inbox. 2. At the bottom of the email, select the "Unsubscribe [redacted]" option. This will lead you to a page confirming the cancellation of that specific email type. 3. On the same page, select the option to "Unsubscribe from all emails (except privacy/account)." Going forward, you should only receive essential account-related communications. If the option "except privacy/account" is not present as mentioned, please reach out to Pinterest for further clarification or assistance. It can be frustrating when dealing with unwanted emails, so keep trying to manage your preferences.

My Pinterest account was suspended and then quickly deactivated due to spamming activities according to their policy. They mentioned that spam includes saving excessive unwanted content, attempting to manipulate the system, or posting misleading commercial messages. I never intended to deceive anyone as I mainly re-pin educational and DIY content. Despite reaching out multiple times through the Help Site, only automated responses were received, and the issue remains unresolved. As a teacher using Pinterest for educational purposes for six years without any previous problems, I believe a direct conversation could easily clear up any misunderstandings. If any inappropriate pins were present, I believe the original source should be held accountable rather than penalizing those who re-pinned unknowingly.

Pinterest recently informed me that my account was suspended when I attempted to log in. Despite my limited use of Pinterest, they claim to have sent me an email about the suspension, which I did not receive. After emailing them to inquire about the situation, they stated that my account was deactivated due to spammy activity and emphasized they would not monitor further emails from me. I rarely use Pinterest, so it seems my email may have been compromised. Feeling unjustly treated, I am disappointed by the lack of communication and support. As a law-abiding individual with minimal Pinterest activity, I am baffled by the accusation of spamming. Pinterest's refusal to provide a phone number further complicates this issue. Any assistance would be greatly appreciated.

My account got suspended without receiving an email explaining the reason as promised. I reviewed the policies listing the possible reasons for suspension. I have not posted any inappropriate content like porn or hate speech, nor have I promoted or sold anything. I have not engaged in messaging, contests, or intellectual property theft. Kindly assist me in reinstating my account.

I recently found out that my Pinterest account has been permanently suspended, and I am unsure of the reason. I have always used the platform to save images I enjoy or items I may want to buy in the future. I was informed that most of my pins violated their spam policy, which I find hard to believe. Unfortunately, they haven't provided me with more details or offered any solutions to resolve this issue. I am quite fond of the site and this situation has left me very distressed. Any assistance you can provide would be greatly appreciated. Thank you. - Paula K

Hello, I am writing to seek assistance regarding an issue I am encountering with the Pinterest app. While browsing through the app, I often unintentionally hide links/posts by scrolling down the pages. This results in important content being concealed without my knowledge. I am unable to retrieve these hidden items and it is causing me frustration as I feel like I am missing out on valuable information. I am reaching out to request guidance on how to recover the hidden pins and resolve this recurring problem. Your prompt response to this matter would be greatly appreciated. Thank you for your attention to this matter. I look forward to hearing from you soon so that I can resume using the app without experiencing this inconvenience. Sincerely, Barbara K.

Hello, I've been experiencing some issues with the specific tabs on Pinterest for the past three months. Firstly, after clicking on a tab like "kids" and then a pin under that tab, returning to the "kids" page redirects me to the default "trending" page, losing my progress. Secondly, when revisiting a specific page, only promoted pins load, leaving me stuck viewing the same pins. Lastly, after viewing a non-promoted pin and its linked website, returning to the original topic's page results in seeing multiple variations of that same pin. I initially hoped these problems would resolve on their own but they've worsened over time. I attempted troubleshooting by reinstalling the app and using a different device, but the issues persist. Thank you, Nicole

I came across this item on Pinterest, labeled as "7-Cube-bathroom-basin-600x900.jpg." I am interested in purchasing it, but I am having trouble finding the source. It features a contemporary design with a square shape and a rectangular sink. The sink resembles a boat sink and is white in color. I have a picture of it that I can share via email or text if needed. I am based in Paradise Valley, AZ, and work as an interior designer for Nova Enterprises and Landau Builders. Any help in locating where to buy this product would be greatly appreciated. Thank you. - Helene S.

I lost all the links related to my son's rare medical condition. These links include important studies and information about similar cases of this syndrome. My account was suspended after I tried to delete some saved images, including two funny breastfeeding pictures. One was of a tribal woman breastfeeding (naked) and the other showed a mom doing a headstand while breastfeeding (naked). I deeply regret this mistake and am willing to address it and any other violations. I would greatly appreciate any assistance in restoring my access. Thank you.

Recently, someone by the name of Jon Nicolini repeatedly reported multiple pins of mine for copyright infringement on Pinterest, resulting in the suspension of my account. I did some research and discovered that Jon Nicolini is affiliated with CEG Tek, an internet watchdog firm associated with pressuring individuals to pay fines for copyright infringement. It seems he is also linked to a blog focused on infringement activity. As a casual user of Pinterest, I believe my account was unfairly targeted by this individual for his own motives. I am unsure of the appropriate steps to take in this situation. I am hesitant to utilize the counterclaim option for copyright infringement defense as it may leave me vulnerable to legal repercussions. Despite recognizing Pinterest as a platform for sharing and business, I am puzzled by the suspension of accounts over unintentional reposting of online content. Additionally, I am reluctant to share my personal email linked to Pinterest with a third party. Can you clarify the necessity for this information?

In the last two days, my account has had 10 pins removed from my board called "Funny Stuff" due to copyright issues, mostly related to "The Far Side" cartoons. These pins have been on my board for a long time and are still available to pin from your site. I suspect someone might be deliberately targeting me, possibly due to differences in political views. This suspicion arose after I participated in a Facebook poll run by Republicans where I shared my opinions honestly. I wasn't disrespectful, but my name was attached to the comment. A day after that, 3 pins were deleted, and another 7 were removed the following day. I can't confirm if it's the same person responsible for all of them, but you could investigate. If I'm being harassed, I would like to block the individuals causing this to avoid it impacting other pins or boards. It would be great if you could assist me in resolving this so I can continue enjoying Pinterest peacefully. Thank you.

My account got suspended unexpectedly. I usually share nursery inspiration on my page along with nursery prints I sell, mostly from Project Nursery. I try to stick to a nursery theme, sharing similar ideas. I do not share inappropriate content; my focus is on nursery decor. I find it frustrating because I have seen others on Pinterest post inappropriate content without consequences. I feel unfairly targeted when all I am doing is trying to showcase my work and gain followers. It is disheartening to be penalized for unintentional actions when my goal is just to connect with more people who appreciate nursery art. I hope this misunderstanding can be resolved as I strive to comply with the platform's guidelines.

I am experiencing issues with my Pinterest page. Recently, it looks different with some pins that I did not add. I have a board called Recipes to Cook that I have been working on for the past 4 years, and it seems to have been altered. I want my original board back, including the current pins that are mine. When I search for my profile, I only want it to display my name and my own pins on one board, without additional categories. The current setup is not mine and differs greatly from my style, which is disappointing. I would appreciate it if Pinterest could resolve this promptly. I prefer discussing the details over the phone, so please contact me at [redacted]. Thank you.

I would like guidance on how to report concerning content on Pinterest. Recently, I came across a photo of a minor that seemed inappropriate. The image was uploaded by a user with the last name Anderson. When I clicked on the photo, I discovered a series of soft porn images involving minors. Shocked, I quickly exited the page, but the disturbing discovery has stayed with me. Considering the nature of the content, I feel compelled to report this user. The incident occurred last week when I was browsing twirling costume posts on the platform. Thank you for any assistance you can provide in addressing this issue.