Hacked both FB & Pinterest accounts now

GetHuman-bobanow's customer service issue with Pinterest from June 2018

Help with my Pinterest issue
The issue in GetHuman-bobanow's own words
Regain my Pinterest and FB accounts and prevent being hacked again. Trying to get FB back now but they lock access to anything that allows me to report hack or change password. I can only use FB to access Pinterest and one gaming app. Any way I can get access to Pinterest and then regain my Pinterest account? ... *- a “keep board secret” board was made non-secret and not by me - how? Isn’t chaosing this option to deny access to it from those not invited to see it?? **- then why was ! getting “notification” from people I did not invite? I’ve sent NO invites to this board or any board.**- upon receipt of “notifications” I have recently been taking a photo ( for my personal records on my Ipad) of picture that inspired the notification and most recently deleting the photo from the board.**- after deleting photo I would then choose “keep board secret” once again to get locked lock on board when I saw it using the “saved” icon at bottom right of Pinterest page, since some how the lock had been removed ( and not by myself ) to . . .**- find the locked lock removed from the board once again and not by myself again.**- what is the supposed purpose of choosing “keep board secret” if others can then access the board and send you notifications showing the pin in your board was accessed by what inspired the notification - a few times I did not pin the “pin of inspiration” shown onto my board, yet for some unknown reason it is there after the notification’s arrival to me via email.**- after having pins removed by Pinterest and my board removed the latest notification from Pinterest says my account may be removed.**- all pins made to my board where made from Pinterest “home” board or photos accessed through Pinterest’s “explore” board.**- only the latest notifications from Pinterest referencing removal of the board and now possible removal of account have had the “if you think the removal is wrong you may appeal within * days” but when . . .***- when I click on “appeal in * days” option I am sent to a page with locked lock icon next to “Pinterest” across the top of the page - yet I can not type or text anything there nor attach anything there nor can I do anything else except leave the page.***- Am I to take these troubling problems with a “keep board secret” board being accessed when no invitations were ever issued by myself* notifications from people who have accessed the secret board * the locked lock icon on the board * pins made by myself were found only on Pinterest board to indicate my account has been hacked or the results of some peculiar quirk between using an IPad to access Pinterest.***- how do I stop these not so funny quirks from happening again AND how do I make an appeal with in * days for the removed board and keep from losing my account provided I can actually process * make an appeal.***- Is there a quick and easy method of retrieval of the lost pins located in the removed board that did not revolve around notifications and their removal. The account was labeled “Ray of Sunshine is what this stroke survivor truly needs. ***- why was the appeal in * days option only included in the last few notifications regarding removed pins, board and possible account?***- something weird is happening here - help!
I am a fish out of water. It’s their constant notifications daily that finally lead me to understanding my FB and Pinterest accounts were hacked. Help is needed by me and would be appreciated.
Get FB account back and lock it down until I do they have access to all my boards and account posing as me from FB. Then get Pinterest back but how to do since they have access to a pin or three which gives the access to all my boards secret or not.
Was until my account hacked then many pins removed and threatened with account removal. Already had secret board access and removed due to pin hackers kept putting in board.
A work in infantile progress at the moment. I fear stress of it all will inspire another debilitating stroke. Sigh. . .
I have an issue with Pinterest too
How GetHuman-bobanow fixed the problem
We are waiting for GetHuman-bobanow to fix the problem and share the solution with the rest of us customers.
Please help with my Pinterest issue
Do you have a customer issue as well?
We can help you get Pinterest's attention and get better help faster. Tap below to get started.
Having Pinterest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pinterest email you?
This email address isn't valid

Pinterest

Pinterest and FB accounts are now hacked
Customer service issue
Reported by GetHuman-bobanow
Jun 13th, 2018 - 9 mons ago
I have an issue with Pinterest too
Fixed
Seen by 12 customers so far
Similar issue to 353 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-bobanow started working on this issue
Jun 13th, 2018 12:33pm
GetHuman-bobanow shared this issue with friends on Facebook
Jun 13th, 2018 2:13pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 13th, 2018 5:43pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 14th, 2018 2:04pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 14th, 2018 2:04pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 14th, 2018 2:31pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 14th, 2018 2:34pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 14th, 2018 2:35pm
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 16th, 2018 10:10am
GetHuman-bobanow indicated the issue is not fixed yet.
Jun 16th, 2018 1:38pm