Signed up for a new account and only had it a short time. It was around my nieces grad...

GetHuman-schulr's customer service issue with Pinterest from June 2018

Help with my Pinterest issue
The issue in GetHuman-schulr's own words
Get ideas. ... Signed up for a new account and only had it a short time. It was around my nieces graduation and we wanted balloons so that's what most of my pins were. I also had searched haircuts trying to decide on a cut I liked. Then I get and email from Pinterest telling me my account had been suspended due to activity they believe went against their spam policies. Saving "unwanted" or " repetitive stuff" ....what does unwanted mean??? Who didn't want it? I'm confused. So I asked for them to look at it again and here is their response.....***Hi ,*We decided not to reactivate your account because most of your Pins go against our spam policy. You won't be able to access your Pins or messages, or sign up for a new account.**Pardon me if I happened to pin same pins. Wasn't really paying attention and happened to pin one more than once. Apparently I liked that balloon arrangement! Without even speaking to me or giving me an understandable reason they tell me ...You won't be able to access your Pins or messages, or sign up for a new account. I never posted anything only viewed. I think this is completely unfair. I should at least have a better understanding as to why this was done because the explanation I was given is ridiculous!! I'm just your ordinary DIY'er searching for ideas on the world's largest pin board and now it's been taken away and given a reason that makes me feel like a smug criminal who was trying to hack into their system , at least that's how it was put in the email. I've never done anything criminal my entire life. Never knew there was a limit to how many times you could save a pin. Didn't even realize I had done such thing. Well thanks for the warning Pinterest. I work for a school district with the occupational and physical therapists and had planned on using Pinterest for ideas the OT's could use while delivering services to our special needs students.**R. Rush****.***.****
Is I apparently wasn't paying enough attention and saved the same pins. If that was even the issue. I'm unclear as to why account was suspended and then taken away.
Reactivate my account.
I was fairly new. I expected to be able to save pins I liked to view at a later time for ideas.
There was no other options to try. They suspended it then looked at again upon my request and replied they would not reactivate it nor would I be able to open another account.
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Pinterest

Account to save pins
Customer service issue
Reported by GetHuman-schulr
Jun 7th, 2018 - a yr ago
I have an issue with Pinterest too
Fixed
Seen by 9 customers so far
Similar issue to 252 others
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Timeline
GetHuman-schulr started working on this issue
Jun 7th, 2018 9:42pm
GetHuman-schulr indicated the issue is not fixed yet.
Jun 8th, 2018 10:08pm
GetHuman-schulr indicated the issue is not fixed yet.
Jun 11th, 2018 3:09pm
GetHuman-schulr indicated the issue is not fixed yet.
Jun 11th, 2018 3:09pm