Company: Photobucket**I have been trying to work with them to get my images restored. I...

GetHuman3718089's customer service issue with Photobucket.com from October 2019

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The issue in GetHuman3718089's own words
Company: Photobucket**I have been trying to work with them to get my images restored. I’ve also tried thru GetHuman, but it is still unresolved.**So today I tried again, by filing a new complaint with Photobucket. It should be self explanatory.**I can see others have this issue. It’s clear the company is just trying to make more profits, but it’s unfair: we shouldn’t have to upgrade for a service we no longer use.**And it is logistically impossible to move my images to a competing company. So they know they have us. It’s a form of blackmail: pay up or your (legally, copyrighted) images will be destroyed.**What I wrote:**As I am not uploading photos, I do not have any need to upgrade.**Therefore I must insist that you please, effective immediately, remove your watermarks and permanently restore my status from restrictive.**I was not only a loyal customer, but because my blog was the largest of its kind in the UK, and one of the largest globally, I was such a fan of photobucket that I even did a post encouraging other bloggers to use it, with instructions and a link to your site.**As one who helped expand the brand, I feel it is a bit unfair that you’ve been doing this to me repeatedly.**I really don’t want to have to take legal action on this, but it’s getting ridiculous. This has been going on for many months, and this isn’t the first time you’ve tried. It can’t be good for customer relations, as I know I’m not the only one, and people can choose to go to thr competitions brands.**Thank you. I am looking forward to hearing that someone has looked at my account, seen that I am being reasonable, and that you’ve removed my restrictive status, and restored my images to the way they were posted.

GetHuman3718089 did not yet indicate what Photobucket.com should do to make this right.

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Photobucket.com

Customer service issue
Reported by GetHuman3718089
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 556 others
0 customers following this
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Timeline

GetHuman3718089 started working on this issue
Oct 14th, 2019 8:22am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 14th, 2019 4:09pm
GetHuman3718089 indicated the issue is not fixed yet.
Oct 14th, 2019 4:09pm
GetHuman3718089 indicated the issue is not fixed yet.
Oct 14th, 2019 4:10pm
GetHuman3718089 indicated the issue is not fixed yet.
Oct 15th, 2019 8:39am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 15th, 2019 8:39am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 15th, 2019 8:39am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 15th, 2019 8:39am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 15th, 2019 8:39am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 16th, 2019 7:50am
GetHuman3718089 indicated the issue is not fixed yet.
Oct 17th, 2019 10:09am