Dear,*matter most urgent*on the dated **th Feb, **** i was using your phonepe app and m...

GetHuman2220816's customer service issue with PhonePe from February 2019

13 views
 | 
7417 similar
 | 
0 following
Help with my PhonePe issue
First: share to improve GetHuman2220816's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2220816's next move: call PhonePe.
The best way to get your problem resolved is to tap the button below to start calling PhonePe. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2220816 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2220816's own words
Dear,*matter most urgent*on the dated **th Feb, **** i was using your phonepe app and make some payment by it.*there were Rs. *****- in my phonepe wallat and i was transferring Rs. *****- from wallat to HDFC bank a*c N. ************** HDFC BANK . When I click it for transfer this money than a app namely "Google Play" shown on display on my phone and suddenly money transferred into Google play and at once Rs. *****- deduct from my account.*I have make some keen efforts to refund my money and correspondence all over the branches of Google play and also talk with his customer care executives. they conveyance me that there was a mistake of phonepe app because, before transaction of money, phonepe must shown the purchase code or message on my email ID, but, there is no process shown both nor email or purchase code. so, it is a serious mistake and due to it the consumer face a problem with mentally and economically.*So, I, therefore, requested you to please refund my money into my bank accont no. ************** HDFC BANK AND IFSC CODE IS HDFC******* as earliest.**thanks with regards*Harish Chand***********
GetHuman2220816 did not yet indicate what PhonePe should do to make this right.
I have an issue with PhonePe too
How GetHuman2220816 fixed the problem
We are waiting for GetHuman2220816 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PhonePe's attention and get better help faster. Tap below to get started.
Having PhonePe issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2220816 fixes it.
This email address isn't valid

PhonePe

Customer service issue
Reported by GetHuman2220816
Feb 18th, 2019 - 8 mons ago
I have an issue with PhonePe too
Not resolved
Seen by 13 customers so far
Similar issue to 7417 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2220816 started working on this issue
Feb 18th 12:51pm