Payment deducted from credit card but Phonepe showing transaction failed

GetHuman-binuamoh's customer service issue with PhonePe from January 2019

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The issue in GetHuman-binuamoh's own words
The problem: Payment deducted from credit card but Phonepe showing transaction failed
GetHuman-binuamoh did not yet indicate what PhonePe should do to make this right.
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PhonePe

Customer service issue
Reported by GetHuman-binuamoh
Jan 29th, 2019 - 9 mons ago
I have an issue with PhonePe too
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Seen by 20 customers so far
Similar issue to 4815 others
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Timeline
GetHuman-binuamoh started working on this issue
Jan 29th 6:37am